Customer Service Representative, UT (5/11 Start)

We are currently hiring **Customer Service Representatives** to help grow our company and ensure our mission is achieved! A team of operations experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do! We are dedicated to creating a culture of belonging, inclusion, diversity, and equity in our teams and celebrate each individual contributions and uniqueness. Our Customer Service department has one goal: to create a positive, engaging, and memorable experience for our customers and agents while driving the business.A Customer Service rockstar who loves leading others to provide a world class customer experience. Customer Service is not just a department but an essential value, you will be responsible for supporting our customers through their lease-to-own experience you have the opportunity to make a difference on every call. We expect that our Customer Service Representatives have clear effective communication, and a positive attitude while problem-solving on every call to ensure that our customer's needs are met. While every call varies the goal of providing a world-class experience is the same. **THE DETAILS:****YOU'LL BRING:****REQUIREMENTS FOR WORK FROM HOME:*** You must be located within a 60-mile radius of Draper, UT* You must have a designated home-based workspace (preferably one that is quiet and free from distractions)* You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)* Start Date: Monday, May 11, 2026* Virtual Training: 4 weeks, Full Time/mandatory, Monday-Friday, 8:30AM-5:00PM; 100% attendance required* Full Time Shifts Available: Weekdays, between 8:00AM-8:00PM* Saturdays AND/OR Sundays Required, between 8:00AM-7:00PM* Compensation: $17.00/HR* Customer Service and prior collections experience with impeccable interpersonal skills* Excellent verbal and written communication skills* Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously* Phone experience in a customer service/call center environment* High school diploma or GED equivalent, must also be 18 years or older**WE OFFER:** * Competitive Compensation* Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave* Company Matched 401k* Paid Time Off + Paid Holidays + Paid Volunteer Time* Diversity Alliance Resource Groups* Employee Stock Purchase Program* Tuition Reimbursement* Charitable Gift Matching* Job Required Equipment & Services Will Be Provided#J-18808-Ljbffr