Machine Repair Technician
What We Need:Our Duluth, GA location is seeking a Machine Repair Technician for our Engraving Solutions business, which sells through our Brady and Gravotech brands. This individual will be responsible for mechanical maintenance and repairs on industrial rotary and laser marking equipment to ensure machinery works to a high standard. This role requires a strong electro-mechanical aptitude, a commitment to maintaining a clean and safe work area, and excellent customer-facing skills.This is an on-site role at our office located in Duluth, GA.What You'll Be Doing:Conduct electrical and mechanical repairs and troubleshooting for malfunctioning or damaged equipment.Deliver professional customer support while upholding a high standard of customer-facing service.Utilize SAP to oversee and ensure the availability of site parts inventory.Organize and monitor repair cases using the Salesforce platform, maintaining comprehensive notes and real-time status updates.Perform regular inspections and testing of production machinery.Ensure the workspace remains organized, clean, and hazard-free at all times.What You Will Need To Be Successful:3 years of experience in a machine repair or field service role.High School Diploma or equivalent is required. Training in electro-mechanical concepts is desired but not required.Strong mechanical and electrical troubleshooting skills.Basic understanding of measurements, computations, and calculations.Proficiency with SAP and Salesforce (or similar ERP/CRM systems) is highly preferred.About Us: Who we are: Gravotech has been a global leader in direct part marking and laser engraving since 1938. Gravotech machines are used by more than 60,000 customers around the world, from large consumer brands and industrial manufactures to professional engravers and small retail customers alike. In 2024, Gravotech joined Brady Corporation's global portfolio of brands. Brady is a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - Brady is just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities. Gravotech products help enable Brady's full range of industrial identification solutions in industries around the world. We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com. Why work at Brady:A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth. And as a member of the Gravotech team, you'll get to represent a company with unique brand recognition across several industries. Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back. Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.Our Benefits:Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and visionGenerous 401(k) with company matchPaid time off and holidaysOpportunity to participate in incentive programs for all full-time employeesFamily planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistanceEducation reimbursement opportunitiesScholarship program for children of Brady employeesA variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunitiesEmployee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)Dress-for-your-day dress codeCharitable contributions matched through Brady's Matching Gift program