Medical Language Specialist
ScheduleMonday- Friday 11:00AM to 7:30PM, rotating holidaysGeneral SummaryParticipates in editing, quality review, workflow monitoring and issue resolution for dictated medical and imaging reports for all WellSpan Health entities.Duties and ResponsibilitiesEssential Functions:Responsible to ensure accurate and timely transcription/editing of medical and imaging reports for all WellSpan Health entities.Plans and prioritizes workload at the beginning and throughout scheduled shift, editing physician/APC/radiologist dictated medical/imaging reports, maintaining or exceeding established report turnaround times.Proofreads all edited medical/imaging documents to ensure accurate spelling, punctuation and grammar; uses Spell Check. Maintains proper headings and signatures. Uses only WellSpan-approved abbreviations.Maintains a minimum of 98% accuracy on all edited medical/imaging documents.Meets all requirements regarding productivity standards.Reviews and edits physician/Advanced Practice Clinician (APC) dictated medical reports as necessary (i.e. work type number, physician ID number, medical record number, contact serial number, business entity).Frequently monitors Transcription system work queue to correct reports that have pended due to errors, blanks, carbon copies, and missing information for documents edited by outsourced transcription company.Sends STAT requests from a physician/APC and/or another department to outsourced transcription company upon request.Edits dictated imaging reports identified on the work list in the Imaging Transcription system. Proofreads reports and sends them to the Radiologist for review and signature.Addends dictated imaging reports in the Imaging Transcription system when needed to comply with billing requirements.Communicates with Lead Radiology Technician if there are questions regarding the scheduling of an imaging study.Reports any Dictation/Transcription system issues to the Transcription Application Support Specialist.Responds promptly to telephone and email requests utilizing proper telephone and email etiquette.Complete the Daily Updates Email to all Medical Language Specialists regarding status of medical/imaging reports.Maintains departmental policies and procedures. Makes recommendations for procedures as needed, using LEAN principles.Common Expectations:Maintains established policies and procedures, objectives, quality assessment and safety standards.Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.Demonstrates knowledge of various departmental jobs; maintains ability to assist in other positions as required.QualificationsMinimum Education:* High School Diploma or GED Required* Associates Degree PreferredWork Experience:* 3 years Medical transcriptionist/editing experience. Required and* 1 year Transcription/editing quality assurance experience. RequiredCourses and Training:* Medical Transcription Upon Hire PreferredKnowledge, Skills, and Abilities:* Knowledge of anatomy, physiology and medical terminology.* Knowledge of various computer applications and software, including Microsoft Office, eScription and PowerScribe.Benefits Offered:Comprehensive health benefitsRetirement savings planPaid time off (PTO)Education assistanceFinancial education and support, including DailyPayExpanded Paid Parental LeaveFor additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)