Licensing Specialist

Our CompanyExplore how you can contribute at AmeriLife.For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement.Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry.Job SummaryJob DescriptionDuties/ResponsibilitiesProcess contracts for licensed insurance professionalsConduct agent or marketer outreach to resolve licensing and contracting open issuesMonitor exception reports, research solutions and address exceptions as neededEnsure commission and hierarchy levels match contracts for agents, agencies, and carriersEffectively communicate with internal and external stakeholders to ensure agency and affiliate satisfactionIntegrate new agency and affiliate partners through onboarding intake calls, required paperwork processing, and associated processesAssist with direct agent onboardingPerform duties within required service level agreement terms and performance requirements including timeliness, productivity and qualityUtilize established performance management systems and processesSolve Salesforce cases as assignedActively participate in team planning and process improvement activitiesEngage Carriers and External Partners to efficiently resolve licensing issuesFulfill Agent Release Requests as neededOther duties as assignedQualificationsHigh School Diploma required; Bachelor’s degree preferredSelf-starter with ability to learn quicklyHighly skilled in attention to detailExcellent organizational, communication and time management skillsPositive approach to taking initiative and creative problem solvingProficient user of Microsoft Office Suite or similar (Excel, Word, PowerPoint)Financial Services industry experienced preferredWhat AmeriLife OffersA comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.Equal Employment Opportunity StatementWe are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.Americans With Disabilities Act (ADA) StatementWe are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at HR@AmeriLife.com.Pay Transparency StatementWe are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.Background Screening StatementEmployment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.