Gardenshop Team Member

Description: Coastal Maine Botanical Gardens is hiring Gardenshop Team Members! Are you looking for a seasonal job that offers competitive pay, a beautiful work environment, and awesome co-workers? We're looking for Team Members in our Gardenshop to assist with our Gardens Aglow light show! Gardenshop Team Members work to answer questions and share stories, collect payment and wrap goods, and keep the shop stocked and appealing. They are often a guest’s longest and final interaction here and so have tremendous opportunity to enrich a visit while generating meaningful financial support for the Gardens and our community. $17.00 - 18.00 per hour Part time, seasonal (20 hours per week, October through December). We can be flexible with start and end dates. Scheduled hours will generally be between 2:30 and 9:30 pm and include at least one weekend day. Primary Functions: Become an exceptional storyteller, interpreter, educator, and salesperson, translating our goods and the stories of their makers to guests in ways that illuminate and strengthen our mission. Meet sales goals by working in a collaborative group dedicated to understanding what our guests seek and helping them discover it in Gardenshop. Maintain the shop to the high standards of CMBG visually and environmentally, providing an excellent guest experience while keeping the floor properly stocked and working to prevent loss. Communicate information among the Gardenshop team and between Gardenshop and the Gardens as a whole, channeling information in all directions, including guest feedback to the buying and management team. Support a culture that welcomes all people to the Gardens to create meaningful experiences with the natural world and the people around them. Continually update knowledge and understanding of CMBG, including the Gardens’ layout and its range of offerings, in order to provide guests accurate information and helpful assistance. Participate in Gardens-wide initiatives including Gardens Aglow assignments. Requirements: Qualifications: Two years of employment or life experience working in a team of people engaged in guest service; retail experience a bonus. The ability to learn new technology; some experience with POS systems helpful. Flexibility, with excellent communication skills that support and uplift our fast-paced and stimulating work environment. Comfort interacting with guests, volunteers, staff, board members, and the community, striving to exceed guest expectations and creating an exceptional experience for those visiting the Gardens. Commitment to working across the organization to support the integration of IDEA (Inclusion, Diversity, Equity, and Accessibility) principles into CMBG’s internal operations and its relationships with visitors and guests. Physical and Environmental factors: This is an active job on a large campus requiring up to eight hours of standing, walking, kneeling, squatting, bending and reaching up. Some lifting and carrying up to 20 pounds and the occasional use of a stepstool to retrieve stock may be necessary. This job requires standard visual acuity and the ability to operate a POS system and a PC with or without accommodation.