Software Engineering Manager - REMOTE U.S. OR CANADA

ABOUT AVAYABusinesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com. ABOUT THE OPPORTUNITY This role is fully remote within the United States or Canada. Applicants must already be located in the U.S. or Canada and roles are not eligible for sponsorship.As a Software Engineering Manager, you will lead an agile team of 10 engineers and will be responsible for the development and quality of an application that is part of the heart of the Contact Center. You will provide status on key program milestones and organize interdepartmental activities, ensuring completion of the activities on schedule, within budget and quality targets. As a People Manager, you will perform all coaching and management functions, including performance assessment, with some upper management oversight.ABOUT THE RESPONSIBILITIESLeads a distributed agile development team of 10 java software engineers distributed across different countries and time zonesAttract and retain key talentAssess performance and focus on team's career grow opportunitiesIdentify and resolve program deviationsContributes to an open and transparent work environmentABOUT THE REQUIREMENTS EXPERIENCE:Has strong experience in Agile developmentHas strong experience leading distributed teams (in different time zones preferred)Has lead software development and/or QA effortsHas been responsible for projects outcome in terms of deliverables, budget and timeline.Experience in telecom/contact center industry and with cloud-based technologies highly desirableSKILLS & COMPETENCIES:Awareness of cloud native technologies - hosted Kubernetes applications and hosted platform/container servicesAbility to communicate with all levels within the companyKnowledge of Agile / Scrum methodologiesExcellent communication skills and ability to work effectively in a geographically dispersed teamExperience with related tools and processes: Git, Continuous Integration, Continuous Deployment, TDD, BDD, API first, Code Reviews.Capable of making timely decisions with incomplete informationCan identify trends/root causes and take action so desired results are achievedAdvanced English proficiencyEDUCATION/QUALIFICATION:10+ years related industry experienceBachelor's or Master's degree in Computer Science, Computer Engineering or closely related fieldAgile Certifications (desired)COMPENSATION - SECTION PERTAINS TO COLORADO APPLICANTS ONLY (Colorado only*) Minimum salary of $117,300.00 + bonus + benefits.Note:Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.#J-18808-Ljbffr