Account Manager- Strategic Accounts (Growth Retention)SalesNew York, NY

divh2Rippling Strategic Account Manager/h2pRipplings Strategic Account Managers guide our largest and most strategic customers through a tailored journey. As we rapidly enhance and expand the first-of-its-kind employee management platform, Account Managers champion the voice of the customer within the company and should take an entrepreneurial approach to the role. Were a growing team with massive personal and professional development opportunities./ppThis role must be based in office: San Francisco, New York, Seattle, Austin, Chicago./ph3What Youll Do/h3ulliDrive growth and retention for your book of Ripplings largest and most strategic accounts/liliProactively engage customers in your book via key lifecycle events: go live, benefits renewal, executive business reviews, contract renewal, etc./liliField customer requests and advocate for their needs and requirements cross-functionally, with a goal to meet company objectives for adoption, retention, and revenue growth/liliConsult with clients to understand their HR, IT, Finance, and global workforce management needs through a solutions-based selling approach/liliDrive executive alignment and value with customer decision makers and C-Level executives/liliNavigate a sales process by building relationships with multiple stakeholders through remote meetings/liliNegotiate and coordinate customer procurement and contract execution/liliDrive visibility across Ripplings leaders (AM, TAM, Product, Customer Support, etc) to highlight customer strategy, needs, risks, and opportunities/liliBuild and manage a pipeline of new subscription cross-sales, product upgrades, and contract renewals to quarterly targets/liliDevelop and demonstrate a broad knowledge of current and new Rippling products via executing customer playbooks and prospecting/liliPartner with your Technical Account Manager and other Rippling stakeholders to devise account plans, long-term goals, and client strategies; and with cross-functional teams to ensure customer success and secure long-term commitments/li/ulh3What You Will Need/h3ulli7-10+ years of SaaS experience in account management, sales, or quota-carrying customer success/liliTrack record of consistently meeting and exceeding quota via new product sales and upgrades (license or seat expansion sales are not relevant)/liliCompetitive and creative drive to win alongside customers and think outside of the box to get a deal done/liliDemonstrated ability to run sales discovery, demos, and a structured sales process (SPICED or MEDDPICC experience is a bonus)/liliProven success building and maintaining long-term commercial relationships, including experience managing multi-year renewals/liliHighly effective communicator with excellent EQ able to build trust and work well with a diverse group inside and outside the company/liliHighly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small/liliHigh integrity; enthusiastic about building a great company for the long term/li/ulh3Additional Information/h3pRippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com./ppRippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employees role./ppThis role will receive a competitive compensation package including benefits + equity./ppA variety of factors are considered when determining someones compensationincluding a candidates professional background, experience, and location. Final offer amounts may vary from the amounts listed below./ppCompensation for this role:/ppOffice Based: $250,000 /year OTE/ppOTE (60/40 commission split for base/variable pay)/p/div