Business Development

Job Description: Drive Service Contract AttachmentGrow net-new service contract bookings through proactive prospecting and account expansionIncrease point-of-sale (PoS) attachment by partnering closely with instrument sales and channel teamsIdentify gaps in service coverage across the installed base and convert them into contract opportunitiesSupport at-risk renewals to protect and expand revenueBuild and execute account plans that increase service penetration and customer lifetime valueCreate and manage a strong pipeline of qualified opportunities, with clear next steps and accurate forecastingGenerate demand through direct outreach, campaigns, and cross-functional collaborationUse CRM and data insights to track progress, improve conversion, and drive accountabilityIdentify and qualify connectivity opportunities that complement service contractsLead connectivity sales cycles from discovery through close, independently or with technical partnersExplain technical capabilities in simple terms and connect them to customer outcomesPartner with product and technical teams to design solutions that fit customer environmentsOwn negotiations and close enterprise-level and multi-site agreementsStructure solutions that combine service contracts, connectivity, and recurring revenue modelsNavigate multiple stakeholders, including procurement, operations, and technical teamsBuild relationships with new and underpenetrated accounts, including key decision-makersPosition service and connectivity as solutions that improve uptime, compliance, and productivityCapture customer feedback and use it to refine account strategy and inform internal teamsPartner with instrument sales, service teams, renewals, and channel partners to maximize attachment and pipeline growthRequirements: Bachelor's degree or equivalent experience5+ years of sales experience, including strong success in new business development roles. 7+ years, ideal.Proven ability to build pipeline and close complex deals with multiple stakeholdersTrack record of driving service contract or recurring revenue growthExperience selling service contracts, aftermarket services, or lifecycle solutionsExposure to connectivity, digital, or network-based solutionsBackground in laboratory instrumentation or life sciencesStrong consultative selling skills with both technical and business audiences.Benefits: A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount