Desktop Support Technician
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Job Description – Desktop Support Tech Work location: This is a 100% work from office opportunity (Mon-Fri) Address: 38-38 43rd St, Long Island City, NY 11101 Working hours: 08:00am - 04:30pm Eastern TimeExperience with but not limited to the following technology:• Good Customer Service Skills• Demonstrate technical experience• Proficient in configuring, managing, and troubleshooting Windows 11 OS• Skilled in System administrative tasks• Knowledge on Active Directory/Azure• Must know how to reimage Windows machines• Troubleshoot hardware issues• Experience troubleshooting Application and Operating System related issues• Knowledge on Networking preferred• Troubleshoot Laptop, Desktop, Thin Clients, Printers, Hardware & Drivers issues• Coordinate with the Depot for Asset Management, shipment of hardware• Telephony Support (Avaya and Cisco IP Phones)• Familiarity with ITIL principles• Familiarity with Autio Video Conference room technology• Hands-on experience using ServiceNow• Must have excellent verbal and written communication skillsThanks & Regards,Chandrakiran MalaIT RecruiterKodeva LLC15715176667Email: Chandra.mala@kodeva.comlinkedin.com/in/chandrakiran-mala-07b72537bAddress: 20755 Williamsport Pl #320, Ashburn VA 20147IT Consulting | Staffing Solutions | USA | CANADA | INDIA