Account Manager

Account ManagerThe Account Manager understands how both qualitative and quantitative research can be leveraged to achieve research outcomes, and packages research products accordingly for clients' use. They coordinate with researchers to package our offerings, engage with operations to collect pricing and write proposals. The Account Manager will learn about our research, engage with prospects in our pipeline and close deals to meet our monthly, quarterly, and annual sales goals. The Account Manager will expand HIT's existing portfolio where our expertise intersects with the needs and demands of public and private sector organizations. This includes advocacy, civic, political, government, and corporate organizations. This is a full-time exempt position reporting to the Chief Operating Officer. Successful candidates will have experience developing and managing sales pipelines with inbound and outbound sales, negotiating, and closing deals against monthly and quarterly goals. They have experience pitching research projects to social impact organizations and polling to political organizations, including distilling the value of research on strategy, planning and engagement. This role regularly engages executives, program directors, campaign managers, and other decision makers. Since we work closely with high-profile political organizations and candidates, interest in electoral politics, social activism, and advocacy work is required. ResponsibilitiesDevelop and maintain sales materials and tools in HubSpot CRM, including templates, sequences, playbooks, and other features used to build and manage sales pipelines Execute sales process while remaining compliant with sales policy and administrative SOPs; document challenges and recommend improvements Manage deal flow by identifying qualified prospect, warming leads, and managing them as they matriculate through our sales funnel and referral pipelines Create effective pitches and research proposals, collaborating with the research team for designs and pricing and initiating contracts with operations Leverage company's differentiators and value propositions - in our research, data, and services and products - to win prospects and retain existing clients Effectively negotiate and close deals while managing risk and maximizing value for both the company and the client Strategically package research, upsell and leverage discount programs to create value for clients Coordinate with research operations to properly match research managers with prospects Guide client intake and on-boarding to ensure effective handoff to research team Engage clients during research engagements to drive satisfaction and loyalty, evidenced by repeat business and long-term accounts Collaborate with marketing, communications and research to identify research opportunities among organizations that can help us advance our research and data portfolio Qualifications1-2 years of professional experience in sales including prospecting, pitching, and closing Success achieving $1-$2 million annual revenue goal in public opinion research, market research, political campaigns or social advocacy sales Proficiency in Microsoft 365 and HubSpot The following qualifications are preferred but not required: Bachelor's degree in business or other field Proficiency with Slack and Asana Salary and BenefitsAnnual salary range and commission: $65,000 - $75,000 + 0.5% commission for $140,000 - $150,000 OTE Medical, dental and vision health plans with 75% of premiums paid by HIT Employer paid short-term disability insurance, life & AD&D insurance, and employee assistance program Voluntary long-term disability, accident insurance, critical illness insurance, and hospital indemnity insurance 401(k) retirement program with discretionary profit sharing Unlimited health and wellness and paid time off