Automotive Warranty Administrator

DescriptionArlington Heights Ford-Tasca Auto is seeking a full-time, experienced Automotive Warranty Administrator for our rapidly expanding Service Department and Ford Pro Truck Center. Every employee is critical to our success. The ideal candidate will be responsible for reviewing and completing warranty claims. Must have a minimum 3 years of experience in automotive warranty administration, Ford dealership experience preferred, as well as excellent accounting skills. Must be able to multi-task in a fast-paced environment. Become a part of an awarding winning team! Great benefits! EOEJob ResponsibilitiesPrepare, submit, and follow up on all warranty claimsProcess all warranty paperwork, ensuring proper documentation and following required factory criteriaKnowledgeable on the manufacturer warranty policies and procedures manualReview warranty paperwork for completion and accuracyStays aware and on top of factory recalls and announcementsReviews all returned and rejected warranty claims and prepares the repair orders for immediate appealMaintain records of all claims submitted, returned, rejected, and/or paidKeeps track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposedFollow up on all outstanding claimsReconcile warranty receivablesProvides weekly reports to the Service Director regarding claim statusBenefits:401(k) Plan401(k) MatchingDental insurance: EE, EC, ES & FamVision insurance: EE, EC, ES & FamHealth insurance: EE, EC, ES & FamGroup Life and AD&D insuranceDisability insurance - Long-term and Short-termCritical Illness Insurance:Accident InsurancePaid time offOngoing training and career development opportunitiesRequirementsMust have minimum 3 years dealership warranty experienceFord dealership experience preferredCDK experience preferredExcellent communication skillsPositive and professional attitudeAbility to work in a fast-paced environmentAnalyticalTeam oriented and self-motivatedMS Excel and MS Word requiredMust pass pre-employment background check and drug screenMust be authorized to work in the United StatesMust have a valid driver's license