Customer Service Representative

Customer Service RepresentativeLocation: St. Louis, MO (Fully Onsite)Schedule: Monday–Friday, Standard Business HoursAbout the RoleWe are partnering with a fast-growing telehealth company seeking a Customer Service Representative to join their team on a contract-to-hire basis. This is a great opportunity for someone looking to build a long-term career in healthcare support and customer service.This role is fully onsite and ideal for individuals who enjoy helping others, are tech-savvy, and thrive in a fast-paced, team-oriented environment.Key ResponsibilitiesAnswer incoming phone calls, chats, and emails from patientsRespond to inquiries related to medications, orders, and general supportAssist users within a patient portal systemProvide accurate, timely, and professional customer serviceMaintain detailed records of interactions and follow-upsWhat You’ll LoveGrowth opportunities — strong potential to move up within the companySupportive team environment with hands-on training providedDaily perks — food and drinks provided for employees (lunch is covered!)Stable Monday–Friday schedule (no weekends)What We’re Looking ForStrong communication skills (written and verbal)Customer-focused mindset with a desire to help othersBasic computer skills and ability to learn new systemsReliability and interest in a long-term opportunityPrevious customer service experience is a plus, but not requiredPersonal computer able to use for work while on contract is requiredAdditional DetailsThis is a contract-to-hire opportunity with the potential for permanent placementPosition is not client-facing — all interactions are handled via telehealth platforms