Account Manager

At City Wide Facility Solutions, we're always looking for A-level talent. Imagine an organization where people wake up every morning inspired to grow, be excellent and make an impact. Our passionately engaged A-Team works collaboratively in a fast-paced culture that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun!City Wide of Tulsa is looking for Account Managers (we call them Facility Solution Managers) to lead the execution of client engagement, retention, ascension and referral initiatives, resulting in raving, loyal advocates who become life-long partners. This is a six figure income opportunity, to include base salary and bonus/commission structure with OTE of $100k+!What You Will Do...Serve as a focal point of contact for clients to ensure work performed satisfies company and client quality standardsManage, expand, and diversify client relationships with an eye toward potential add-on sales opportunitiesBe the voice of the client as you work with Independent Contractors, and crew members to meet/exceed client expectationsLead the execution of company policies and procedures associated with client service levelsYou are the Superstar we are looking for if you...Have a passion for building strong client relationships and creating an exceptional customer experienceAre a self-starter and confident in your instincts- you are not afraid to tackle a challenge, even if it's newAre flexible and resilient when faced with rapid-fire demands on your attentionAre proactive, forward-thinking and have the ability to "think on your feet."Can juggle multiple priorities, excel at being organized and are technologically savvyAren't afraid to voice your opinion to make something betterSolve problems proactivelyBring previous service industry experienceRequirements3+ years track record of success in a client retention roleHigh School diploma required; bachelor's degree highly desirableHighly detail-oriented and excellent follow-through on commitmentsPositive and outgoing personality; great at building relationshipsExcellent verbal and strong written communication skillsProficient in Microsoft Office and knowledge of CRM databaseMust have reliable transportation and the ability to travel on a daily basis to client locationsYou must meet the minimum requirements on the two part (behavioral and cognitive) Predictive Index assessments. Preferred:3+ years of sales and management experience in building maintenance, facility management or equivalent experienceBachelor's DegreeThis is a Safety Sensitive Position:The selected candidate will be required to pass a pre-employment drug screening and background check. BenefitsCity Wide Facility Solutions offers:$100K+ OTE ($50K Base + Bonus + Commission)Monday-Friday Work WeekHealth Care Plan (Medical, Dental & Vision)Retirement Plan (401k) with matchPaid Time OffHoliday Pay$600 Per Month Mileage ReimbursementTraining & Development