Practice Manager

Practice ManagerThe Practice Manager is a proactive and hands-on leader who excels in fast-paced, multidisciplinary environments. This role is responsible for overseeing daily clinic operations, fostering collaboration across clinical and administrative teams, and driving continuous improvement. The ideal candidate brings strategic thinking, clear communication, and strong problem-solving skills to every facet of practice management. Accountable for performance across assigned services, the Practice Manager cultivates and high-performance culture focused on quality care, patient experience, regulatory compliance, safety, and financial stewardship in alignment with Shriners Children's mission and values. Responsibilities include overseeing daily clinic workflows to ensure efficiency and patient-centered care, supervising and coaching administrative and clinical support staff, ensuring adherence to pediatric-specific health regulations, monitoring revenue cycle with attention to subspecialty billing opportunities, identifying gaps in authorizations, referrals and documentation, fostering a child-friendly and family-centered environment, designing and implementing strategies to improve patient/family satisfaction, handling escalated patient/family concerns, using data and root cause analysis to identify and solve workflow inefficiencies, acting as a liaison across care teams, leadership and external partners, and recruiting and retaining staff experienced in pediatric care. This is not an all-inclusive list of this job's responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned. Required qualifications include a bachelor's degree and 3-5 years practice management experience or demonstrated skills required. Preferred qualifications include a masters degree in healthcare administration or business administration, membership in American College of Healthcare (ACHE), membership in Medical Group Management Association (MGMA), Lean Six Sigma Green Certification, and 2+ years experience in pediatric or specialty care setting. Shriners Children's is an EOE/Drug-Free, Smoke-Free Workplace.