Resident Care Assistant

Job Title: Resident Care AssistantLocation: Susan Bailis Assisted Living Boston, MA 02115Hours: Full Time and Part Time All ShiftsJob Summary:The RCA performs the resident services tasks as assigned by the Resident Care Director. Ourservices are a prime focus for our Resident Care department. This position provides service andcare to each resident in a timely efficient manner. Maintain high resident and family satisfaction,meet high expectations, and ensure that HallKeen Assisted Living services are implemented in aservice/customer focused manner.Duties and Responsibilities:The following essential functions are the fundamental job duties of the position to be completedwith or without appropriate reasonable accommodation.• Provides activities of daily living assistance to the residents as directed from eachResident's Service Plan.• Provides Medication reminders according to state regulations. (NOT TOADMINISTER)• Understands and complies with all Resident Rights.• Works well with seniors showing understanding and patience.• Prioritizes tasks to ensure optimum services to residents as requests and needschange.• Informs supervisor of changes in the resident's condition and needs. Documents theseobservations thoroughly and communicates any changes to other staff.• Provides personal services for residents in a professional and efficient manner.• Assists relatives, visitors, and guests as needed.• Maintains a positive and professional environment and projects a calm and competentimage.• Adheres to all OSHA regulations and safety procedures when bending, lifting, andusing equipment.• Maintains assisted living area to be clean and odor free.• Respond to resident needs and requests.• Promote a positive work environment that emphasizes teamwork.• Ability to be flexible.• Immediately reports any personal accident or work-related injury.• Ensures efficient use of company supplies, materials, tools, and resources.• Shows attention to detail and has an acute sense of responsibility.• Shows an ability to relate to and perform job functions for the elderly in a positiveand efficient manner.• Shows a consistent ability to coordinate multiple tasks. Has a positive attitude andworks well under pressure.• Maintain high level of confidentiality regarding residents, staff, and community.• Work assigned hours on a daily/weekly basis. Regular, punctual attendance.• Be available for on-call emergency situations.• Takes steps to minimize energy usage on a consistent basis.• Special projects/assignments as delegated by Resident Care Director.• The Resident Care Assistant responsibilities can also include housekeeping anddining room duties.• May perform other duties as assigned.• Demonstrates flexibility and willingness to help other staff whenever necessary.Minimum Qualifications:• Must have current certification as a nursing assistant or have successfully completedthe certified home health aide or homemaker/personal care homemaker trainingprogram.• High school diploma or general education degree (GED); or one to three monthsrelated experience and/or training; or equivalent combination of education andexperience.• Must successfully complete Self Administed Medication Management Training andyearly retraining's.• Able to read and comprehend simple instructions, short correspondence, and memos.Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of theorganization.• Able to add, subtract, multiply, and divide in all units of measure, using wholenumbers, common fractions, and decimals.• Able to apply common sense understanding to carry out detailed but uninvolvedwritten or oral instructions. Ability to deal with problems involving a few concretevariables in standardized situations.• Able to work various schedules and shifts as needed.Required Behavior:• Appearance is neat, clean, and according to dress code.• Able to demonstrate a high level of service delivery; does what is necessary to ensurecustomer satisfaction; deals with service failures and prioritizes customer needs.• Able to clearly present information through the spoken word; reads and interpretscomplex information; talks with residents, family members and customers; listenswell.• Able to communicate with others in a warm and helpful manner while simultaneouslybuilding credibility and rapport.• Able to work cooperatively with a group of people to achieve goals and objectives.• Able to be tactful; maintain confidences, foster an ethical work environment; giveproper credit to others; handle all situations honestly.• Able to keep an open mind and change opinions on the basis of new information;performs a variety tasks and change focus quickly as demands change; managetransitions effectively from task to task; adapt to varying customer needs.Physical Demands:• Physically able to move at least 50 lbs. without assistance.• Physically able to bend, reach, and work in small areas.• Physically able to push and pull equipment and furnishings.• Physically able to stand for long periods of time.BenefitsFull time position offers a competitive benefit program to include Medical, Dental, Vision,Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance,Home and Auto Discount program, Vendor Discount Program, 401(k) with matchingcontribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employeereferral bonus, and resident referral bonus.To apply or refer a qualified applicant please send completed application and/or resume toYalinnette Velazquez at yvelazquez@HallKeen.com