General Manager

Description :Your Leadership. Your Store. Your Impact.At RaceTrac, ourGeneral Managersdont just run a store - they lead a team, drive profitability, and create unforgettable guest experiences. If youre a high-energy leader who thrives in a fast-paced environment, this is your opportunity to make an impact! Youll oversee up to 45 employees, build a culture of excellence, and develop strategies that ensure operational success.Whats In It for You?Competitive pay and performance-based incentivesCareer growth opportunities - we promote from within!Comprehensive training and development to enhance your leadership skillsLead with guidance - operate with an entrepreneurial mindset with guided support that keeps you focused on what matters most: your people and your guests.A fast-paced, guest-focused environment where no two days are the plete benefits package - including medical, dental, vision, 401(K), paid time off (PTO) and more!What Youll DoLead & Develop a Winning TeamFoster a guest-obsessed culture, ensuring every guest interaction is exceptionalRecruit, train, and mentor team members, preparing them for growth opportunitiesProvide continuous feedback, coaching, and performance managementCreate a positive and engaging work environment where team members feel valuedDrive Store Performance & ProfitabilityExecute operational plans to meet sales, labor, and profitability goalsAnalyze sales, margin, and labor reports to identify opportunities for improvementOperationalize marketing strategies to boost food sales and promotionsMonitor inventory, cash handling, and store expenses to optimize financial resultsEnsure High Standards in Food & SafetyLead by example in upholding good safety and sanitation standardsConduct regular quality checks to ensure food and beverage offerings meet, or exceed, expectationsTrain and enforce compliance with food handling, safety regulations, and company policiesMaintain a Clean & Organized StoreEnsure the store is always clean, well-stocked, and visually appealingProactively address maintenance needs and vendor relationshipsOversee scheduling and payroll execution to ensure proper staffing levelsWhat Were Looking For5+ years of retail, food service, or restaurant management experience (High-volume preferred)Strong leadership, coaching and team-building skillsAbility to analyze business metrics and make data-driven decisionsProficiency in Microsoft Office Suite and financial reportingKnowledge of labor laws and staffing best practicesMust-Haves for This RoleHigh School Diploma or GED, in progress or completedAbility to lift up to 50 lbs. and perform physical tasks, as neededMust obtain and maintain Manager Food Handler certification (and alcohol server permit, if required)Fueled by Growth, Driven by YouAt RaceTrac, our people make the difference. Whether youre working in a store, at our corporate office, or on the road, youll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - theres always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go.To see what #LifeatRaceTrac is like, visit our,, andpages.Responsibilities: Effectively and accurately execute the RaceTrac store plan to ensure brand consistency and enhance guest experience. Foster a Guest-Obsessed culture by rallying team members around a guest-focused approach, implementing strategies to enhance the guest experience, and proactively addressing concerns. Employ strategies to boost spirits during busy and stressful times, creating an enjoyable environment for all guests, team members, and vendors. Foster a food safety mindset within the store through continuous coaching and training on food safety and standards. Conduct regular quality checks to ensure all standards are met or exceeded. Develop sales and marketing strategies, including team incentives, to support food promotions and reinforce a Guest Obsessed culture. Identify compliance gaps and collaborate with regional leadership to ensure all associates and the store meet jurisdictional requirements. Maintain accurate records and communicate them effectively. Responsible for overseeing storewide training by training, supporting, and empowering Co-Managers and Shift Managers to effectively deliver coaching, training, and feedback to associates in alignment with the store's overall strategy and RaceTrac policies. Understand the impact of inventory on RaceTrac and execute all steps of the inventory process, including regular audits and inventory checks. Take necessary actions, such as investigating inventory discrepancies and cash shrink, to maintain control. Analyze sales, margin, shrink, and labor reports to identify improvement opportunities, then establish and clearly communicate corrective action plans to team members, ensuring they understand how their performance impacts business results. Adopt a Guest-Obsessed mindset by regularly visiting competitors to assess the competitive landscape, encouraging associates to contribute ideas for operational improvements, and sharing key insights with the regional team. Establish regular communication with vendors to discuss orders, delivery schedules, and potential issues. Provide feedback on performance, address areas for improvement, and escalate concerns when necessary. Establish clear communication channels across all shifts to ensure critical information is accurately conveyed to the appropriate staff members. Monitor store traffic closely and create effective schedules at least two weeks in advance, accounting for high and low traffic periods while balancing labor costs. Ensure the accurate and timely execution of payroll, guaranteeing all associates' hours are properly recorded and paid accurately. Proactively use data, such as sales trends, seasonality, and turnover, to determine staffing needs and ensure the store remains adequately staffed at all times. Oversee all written performance management for the staff, ensuring performance conversations are conducted privately, respectfully, and constructively with all documentation completed and signed. Foster a growth mindset in team members by providing continuous feedback, coaching, and support on their development journey Create an inclusive environment, ensuring all team members feel valued, included, and empowered to bring their whole selves to work.Qualifications: