Bank Teller I or Teller II - La Crosse

JOB REQUIREMENTS: Teller I Position Summary: The Teller I role isresponsible for providing service to bank customers by conductingappropriate transactions and meeting the needs of customers by referringthem to appropriate departments within the bank. Duties andResponsibilities: 1. Attract and develop customer relationships bywelcoming customers as they enter the lobby, determining the reason fortheir visit and directing them to the appropriate department. 2. Provideaccurate and timely service, which includes, but is not limited to,cashing checks and savings bonds, cash advances, accepting deposits,withdrawals, transfers, loan payments, dispensing monetary instruments,wire transfers, loan and safe deposit box payments, and completing checkorders, within established guidelines and procedures. 3. Conduct alltransactions between customers and/or conductors in accordance withRiver Bank\'s Cash and Check Acceptance Procedures, including, but notlimited to, night drop, mail, locked bags, counterfeit, mutilated, cashdrawer and vault procedures, verification of cash and the rotation ofVault/Contingent Vault Teller responsibilities. 4. Comply with bankoperations and security procedures by participating in all dual-controlfunctions. 5. Examine all checks that are accepted in compliance withRiver Bank\'s policies and procedures; placing applicable check holds,processing stop payments and EFT disputes, closing accounts, ensuringendorsements are verified and proper identification is obtained. 6.Balance cash drawer daily, including periodic batching of checks and endof day processing. 7. Balance and post vault transactions in accordancewith all Vault Teller/Dual Control procedures during assigned rotation. Recognize and report any fraudulent or suspicious activity to yoursupervisor. 9. Answer basic customer inquiries in person and via phoneregarding interest rates, service charges, and account histories whilecomplying with disclosure requirements, regulations and customerconfidentiality and privacy policies. 10. Count and roll loose coins,strap and bundle cash. 11. Ensure confidentiality and compliance withall policies and procedures relevant to the position. 12. Responsiblefor office opening and closing procedures. 13. Ensure maintenance ofequipment, and clean on a regular basis. 14. Ensure supply of money forbranch meets business demand, working with other branches to ensuretheir supplies meet demand by completing Fed cash orders. 15. Balanceand maintain Fed cash, as assigned. 16. Examine teller daily transactionreports for accuracy and complete any necessary reports. 17. Ensure theconfidentiality of all company records and information. 18. Keep up todate on policies and procedures, including the timely completion of allrequired and assigned training. 19. Sweep, vacuum, and dust as needed tomaintain appearance of lobby and teller line. 20. Assist with otherduties and projects as assigned by supervisor. Teller II PositionSummary: The Teller II role will be responsible for all Teller I duties,in addition to, opening and closing basic accounts with customers. Bothroles will promote bank products and services using soft salestechniques and growing deposits. \*\*\*\*\* OTHER EXPERIENCE ANDQUALIFICATIONS: Requirements: 1. High School diploma or GED. 2. CustomerService and/or sales experience. 3. Cash handling and/or bankingExperience For Teller II Role. Desired Knowledge, Skills, AndAbilities: 1. Excellent mathematical skills. 2. Basic knowledge of bankproducts. 3. Ability to work well under pressure, sometimes in afast-paced environment. 4. Strong communication and organizationalskills. 5. Ability to travel to other River Bank locations for coveragewhen needed. \*\*\*\*\* APPLICATION INSTRUCTIONS: E-Mail a Rsum:application@riverbank.biz Apply Online:https://riverbank.biz/employment-opportunities.html