[SKIN1004] Sales Associate – New York Flagship
Do You Love SKIN1004?We’re looking for someone who doesn’t just want a job, but someone who truly loves our brand and products!If you enjoy sharing your skincare holy grails with others and have a positive, "can-do" attitude, you’ll fit right in with our team.Key ResponsibilitiesEnsure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales clientAdapt approach according to the client needs and motivationsStrong understanding of product knowledgeAssisting customers in locating merchandise when neededAssisting in ringing up sales at registers and/or bagging merchandiseUphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.Maintain a sparkling clean and organized environment by adhering to store standards and cleanlinessPartner with Management to develop a plan to support, and participate to, in-store events and promotionsPerforming other tasks as assigned by management from time-to-timeCreate an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respectTake an all-hands-on-deck approach to support the team across the storeConsistently achieve and/or exceed the monthly sales target, as directed by managementAppropriately resolve client issues/concerns and escalate as needed to ManagementBeing a genuine SKIN1004 AmbassadorQualificationsHigh School Diploma or equivalent requiredPrevious experience in retail or customer service roles, including sales, cashier, or other customer-facing positionsExperience in the cosmetics, beauty, or K-beauty industry is a plusStrong interest and understanding of K-beauty and skincare productsExcellent interpersonal and communication skills are requiredStrong understanding of Customer Service needs and Customer (internal and external) prioritiesFlexibility to work non-traditional hours, including day, evening, weekends, and/or holidays as requiredAvailability to work a minimum of 20 hours per weekAbility to work extended periods of time (a minimum of 4 hours) standing or walking.Ability to work in a fast-paced retail store environmentComputer and internet SavvySelf-Starter with Team-Player approachPreferred QualificationsPrior retail or customer-facing sales experience is a plus, especially experience in K-beauty or cosmetics retail.Positive, friendly, and customer-oriented mindsetFluency in multiple foreign languages is a plusStrong attention to detail with the ability to handle multiple tasks simultaneously and with precisionWork Environment & Physical RequirementsThis role requires frequent standing, walking, and use of hands and arms for product display, inventory movement, and customer engagement.Employees may occasionally be required to sit, climb, balance, kneel, crouch, or crawl.Must be able to lift and/or move product boxes or inventory weighing up to 45 pounds (approximately 20 kilograms)Equal Employment Opportunity StatementCraver Corporation is an equal opportunity employer and values diversity within our company.We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status.Craver Corporation is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.