Front desk, Medical office primary care wellness Center
Immediate Opening for Front Desk Receptionist at Vitality Medical and Wellness Center
PLEASE NOTE: Applicants must have a minimum of 2 years of recent medical front desk experience. Candidates without at least 2 years of front desk experience should not apply.
Are you a dynamic, organized, and enthusiastic professional with a passion for delivering excellent customer service? Vitality Medical and Wellness Center is seeking an experienced Front Desk Receptionist to join our team immediately.
Key Responsibilities
As the first point of contact for our patients, you will:
Handle Check-Ins and Check-Outs: Ensure smooth patient flow by managing arrivals and departures efficiently
Insurance Knowledge: Verify and explain insurance benefits, including copays, co-insurance, and deductibles
Scheduling and Rescheduling: Maintain and adjust appointments with accuracy and professionalism
Electronic Health Records (EHR): Enter and update patient information in our EHR system
Document Management: Scan and organize documents, including spreadsheets and medical forms
Administrative Support: Perform general office tasks to keep operations running smoothly
Most Common Front Office Tasks Include:
Answering and directing phone calls
Collecting patient payments (copays, deductibles, etc.)
Verifying patient demographics and insurance details
Assisting with billing inquiries
Managing incoming and outgoing correspondence
Maintaining a clean and welcoming reception area
Required Skills and Qualifications
(Minimum requirements — please do not apply if you do not meet these)
At least 2 years of medical front desk experience (required)
Ability to multitask in a fast-paced environment
Ability to work under pressure while maintaining professionalism
Strong understanding of insurance terminology and processes
Experience with scheduling software and electronic health records
Detail-oriented with strong organizational skills
Excellent communication and interpersonal skills
Additional Duties
Manage patient appointments using phone systems and EHRs
Assist with insurance verification and maintain accurate patient data
Provide administrative support including filing and data entry
Communicate effectively with patients and staff
Utilize Meditech and Dentrix software
Collaborate with healthcare professionals to ensure seamless patient care
Maintain patient confidentiality in compliance with HIPAA regulations
Additional Qualifications
Proficiency in medical terminology (required)
Prior medical administrative support experience (preferred)
Familiarity with NextGen is a plus
Strong clerical and organizational skills
Ability to operate multi-line phone systems
Bilingual candidates are encouraged to apply
Job Details
Job Type: Full-time
Schedule:
Monday to Friday
Weekends as needed
Medical Specialties:
Endocrinology
Internal Medicine
Primary Care
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
To Apply
Please submit your resume and a brief cover letter detailing your qualifications to:
admin@vitalitymedicalwellness.com
Applications without at least 2 years of medical front desk experience will not be considered.
Job Type: Full-time
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience:
Medical Front desk: 2 years (Required)
Work Location: In person