REMOTE - Adoption Marketing Events Manager (SaaS)

Software Guidance & Assistance, Inc., (SGA), is searching for an Adoption Marketing Events Manager for a contract assignment with one of our premier SaaS clients in a remote role.The Adoption Marketing Team is looking for an exceptional Events and Operations Manager to support the team in delivering outstanding learning event experiences for our customers. This person will support learning event and customer programs through end-to-end project management, including organization, execution, and reporting, to drive user adoption and retention at scale. This role will report directly to the Director, Adoption Marketing, and will work closely with our Adoption Marketing, Customer Engagement, Experience League Platform, Product Management,, and Product Marketing teams.Responsibilities:Support our premier advocate program, Adobe Champions, 220+ of Adobe's most expert customers across our CX Enterprise productsApplication process for 2026-2027 Adobe Champion classProject manage the end-to-end judging process across 6 solutions, maintaining timelines and keeping stakeholders alignedCoordinate and track application submissions, ensuring organized handoffs to the judging panelSupport Adoption Marketing managers with the onboarding and offboarding of 220+ strategic advocates, including tracking status, communications, enablement, and documentationAdobe Champion Forum multi-day in-person eventExecute event programming developed in partnership with adoption marketers, managing all logistics for the in-person eventOwn vendor coordination, room logistics, catering, AV, and on-site executionBuild and maintain the run-of-show and internal communications leading up to the eventSupport adoption marketers with Product Team participation, including managing content delivery, coordinating speaker prep, and slide collectionPlan for Adobe Summit 2027 conference (March 22-25)Develop the event programming in partnership with adoption marketersWork with centralized Summit team to manage logistics for the in-person event, serving as the day-to-day point of contact for scheduling and coordinationSupport adoption marketers with Skill Exchange @ Summit sessions, including managing content delivery from customersRequired Skills:Bachelor's degree, with an emphasis in business, marketing, or related field5+ years of event, marketing, and/or customer marketing experience preferredAbility to leverage and use AI and agents to streamline operational processesMarketo experience a plusCustomer-centric with a "what's best for the customer " approachStrong program development and management skillsProven ability to collaborate cross-functionally and be an exceptional teammateAccountable for your performance and results, and committed to delivering your bestA font of creativity -- you take pride in coming up with fun, exciting ideas to make customers happy and successfulSelf-motivated, diligent, organized, and willing to take complete ownership of a projectExcellent writing and interpersonal skillsFlexible, can-do outlook, with the ability to thrive in a highly dynamic environmentSGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.#LI-VV1