Program Manager – WorkForce Software Deployment

Job Description :Client is seeking an experienced WorkForce Software Deployment Lead to support the ATLAS program — a large-scale transformation initiative deploying enterprise workforce management solutions to 55,000+ employees across the United States and Canada. This role will play a critical part in designing, configuring, and deploying a modern timekeeping and workforce management platform across multiple waves. Program Scope The ATLAS program is modernizing workforce management capabilities across North American operations, including: Time tracking Scheduling (standard & job-based) Absence management Compliance reporting Enterprise workforce analytics Key Responsibilities End-to-End SDLC Support Lead and support full lifecycle implementation: Requirements gathering Design Build & configuration Testing Training Deployment Post-go-live support WorkForce Software Expertise Hands-on experience configuring and deploying: Time & Attendance Standard Scheduling Job Scheduling Absence Case Tracking Reporting modulesMust-Have Skills & ExperienceHands-on WorkForce Software configuration (Time & Attendance, Standard & Job Scheduling, Absence Case Tracking, Reporting modules)Full SDLC and multi-wave deployment experienceExperience with enterprise deployments (10,000+ employees), preferably in automotive/manufacturing environmentsKnowledge of US and Canadian labor regulationsStrong cross-functional collaboration (HR, IT, Operations, Finance)Nice To HaveAutomotive manufacturing backgroundExperience with union and non-union workforce operationsExposure to complex shift schedules and workforce analyticsSkills RequiredProgram & Project Management (PM leadership, budgets, timing) Software Development Lifecycle (SDLC) Workforce Management Systems Financial Reporting Project Planning & Documentation Technical & Program Analysis Cross-Functional Team Leadership Problem Solving & Solution Delivery JiraSkills Preferred:Stakeholder Engagement Partner with HR, IT, Manufacturing Operations, and Finance Translate business requirements into system configurations Drive alignment across cross-functional teams Compliance & Regulatory Ensure compliance with US and Canadian timekeeping and leave regulations Validate payroll integration and policy adherence Testing & Deployment Support multi-wave deployment strategy Execute and validate system testing (UAT, regression, integration) Troubleshoot issues and support stabilization Training & Documentation Develop training materials Deliver end-user training sessions Create documentation for business and technical usersExperience Required10+ years IT experience supporting complex global programsMust-Have Skills Hands-on WorkForce Software configuration experience Direct experience with: Time & Attendance Standard & Job Scheduling Absence Case Tracking Reporting Strong knowledge of US timekeeping regulations and Canadian labor requirements Experience supporting full software deployment lifecycle Background in large-scale enterprise implementations (10,000+ employees) Experience in automotive/manufacturing environments (union & non-union) Soft Skills Strong communication skills Ability to work cross-functionally (HR, IT, Operations, Finance) Fast-paced, solution-oriented mindsetExperience PreferredExperience working in an automotive manufacturing environment Strong understanding of union and non-union workforce requirementsFamiliarity with complex manufacturing shift operations, including rotating shifts, plant schedules, and job-based schedulingProven experience supporting large-scale enterprise implementations (10,000+ employees)Knowledge of Canadian labor regulations, timekeeping laws, and leave of absence requirementsBackground in project management and/or business analysis, preferably within enterprise HR or workforce systems deploymentsEducation RequiredBachelor's DegreeWhat Makes HTC A Great Place To Build Your FutureHTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.