Senior Program Manager

The Senior Program Manager serves as the primary point of contact for customers; manages all contractual aspects, oversees program changes and ensures customer satisfaction. This role leads integrated program teams, effectively facilitating communication and collaboration between internal functions, customers, and suppliers. Position Responsibilities: • Proactively seek and identify new business opportunities and revenue streams, leveraging existing customer relationships and business strategies to identify potential areas for growth. • Lead the development of new proposals, initiating launch strategies and overseeing negotiations to secure new opportunities. • Ensure precise alignment between customer contracts and Sechan proposals, establishing cohesion critical for successful project execution. • Effectively communicate and translate customer requirements across the organization, fostering clarity and alignment among all stakeholders. • Establish comprehensive project plans, assigning accountability for major milestones, action items, and customer deliverables, ensuring clarity and accountability within the team. • Manage project schedules: adeptly and proactively mitigate schedule-related risks, ensuring optimum customer satisfaction. • Articulate project-level financial successes or deficiencies, initiating risk mitigation strategies, and implementing lessons learned for long-term profitability. • Lead and recommend improvements in existing business processes, driving continuous enhancement and efficiency within the organization. • Perform additional duties as assigned to drive the vision, fulfill the mission, and abide by the values of this organization. Skills & Abilities: • Proven track record in innovation demonstrated through successful new product/process development projects. • Demonstrated strong customer focus by integrating customer needs and feedback into project strategies, resulting in enhanced customer satisfaction. • Applied comprehensive knowledge of business contracts, laws, and ethics in professional contexts, contributing to informed decision-making and ethical practices. • Extensive experience in operational domains including scheduling, procurement, manufacturing, test engineering, and quality systems, evidenced by successful project implementations or roles undertaken. • Led and executed significant corporate process improvement initiatives, driving enhanced efficiency and performance within the organization. • Proficient in financial analysis, including interpreting income statements, balance sheets, and conducting return on investment analysis, applying financial insights to program management and decision-making. • Actively engages in professional development through memberships and industry-relevant certifications, ensuring up-to-date knowledge in Program Management and Industry standards. • Demonstrates strong influence-management, negotiation, and assertiveness skills, effectively navigating complex situations and negotiations. • Exceptional interpersonal, communication, and presentation skills, fostering clear and effective communication across diverse stakeholders. • Superior ability to organize and manage multiple priorities, ensuring efficient task management and project execution. • Commitment to company values and employee development, reflecting dedication to organizational culture and growth. • Willingness and ability to travel as required for business needs. • Proficiency in Microsoft Office suite and expertise in sequel database products or relevant software required for efficient execution of responsibilities. Qualifications: • Bachelor’s Degree or equivalent in a technical, business, or financial discipline, preferably in [mention specific fields or areas of study], Masters Degree Preferred. • Extensive knowledge and hands-on experience in utilizing program management tools, methodologies, and industry standards, showcasing over 10 years of experience in successfully bringing new products into production. • Demonstrated understanding and application of earned value management (EVM) practices, evidenced by effective reporting and management of programs exceeding $1M in value. • Proven people management skills, leadership abilities, and conflict resolution expertise, with a strong track record of leading high-performance teams and resolving conflicts effectively. • Proficiency as a talented proposal writer and mentor in proposal reviewing, demonstrating success in leading captures exceeding $5M in value. • Ability to obtain and maintain a US Government security clearance, as required. • Project Management Professional (PMP) certification desired. Work Environment: • Office Environment: Requires physical capability to work in an office environment including sit/stand up to 9 hours a day and use basic office tools such as a computer, copier/printer, etc. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • 1st Shift: additional hours as needed to meet demand. Occasional off-shift hours may also be required to provide support to operations. • 9/80 work schedule. • Occasional travel may be required. • Office located in Lititz, PA, with occasional visited to Lancaster facility. Equal Opportunity Employer/Veterans/Disabled XJ6