Logistics Merchandiser

Logistics Merchandiser The Logistics Merchandiser plays a critical role in coordinating transportation activities between customers, carriers, and the merchandising team. This position is responsible for dispatching loads, managing carrier relationships, evaluating route profitability, and ensuring efficient, cost-effective freight movement while maintaining high service standards for customers. Key Responsibilities Coordinate with the sales team to align customer schedules and transportation needs Dispatch loads to carriers in accordance with customer timelines Serve as a primary contact for customers and carriers regarding logistics questions Build and maintain strong carrier relationships to optimize performance and capacity Negotiate freight rates to minimize costs for clients Evaluate route profitability and identify improvement opportunities Support efficient, timely, and accurate execution of freight movement Qualifications & Skills Strong communication and relationship-building skills Ability to manage multiple shipments and priorities in a fast-paced environment Analytical mindset with the ability to evaluate route profitability and freight costs Negotiation skills and confidence working with carriers and vendors Detail-oriented with strong organizational skills Proficiency in Microsoft Office 365 (preferred) Understanding of transportation, trucking, or logistics operations (preferred, but not required) What Success Looks Like in This Role Loads are dispatched efficiently and on time Customers and carriers feel supported, informed, and valued Freight costs are controlled while maintaining strong carrier relationships Routes are regularly reviewed and optimized for profitability The logistics operation runs smoothly with minimal disruption