Banquet Captain

Lyle takes the best of "home" and then makes it even better. It is somewhere you can make your own, be cared for and always feel welcome. Whether you're a proud Washingtonian or a guest in our capital city, you'll unwind in complete comfort throughout your time with us. However, that comfort is never at the expense of a style that is unique to Lyle: beyond the expected, but never over the top.We are seeking a.... Banquet Captain to lead and execute exceptional banquet and event experiences rooted in thoughtful, heartfelt hospitality. This role is ideal for a hands-on leader who thrives in a fast-paced environment, takes pride in delivering seamless events, and is passionate about guiding a team to success. The Banquet Captain works closely with the events, culinary, and front-of-house teams to oversee banquet operations from start to finish. This role ensures all events are executed to the highest standards, while upholding Lyle's culture, mission, and commitment to exceptional guest experiences. Who We AreWe live and breathe heartfelt hospitality, offering polished yet unobtrusive serviceWe prioritize making every guest feel content, comfortable, and genuinely cared forWe believe in simplicity-calm, intentional, and never dullWe live like locals and strive to be a brilliant neighborWe thoughtfully anticipate guest needs to create an authentic, warm Lyle experienceWe are empathetic, welcoming, and always openThere is truly no place like Lyle Banquet Captain - Essential FunctionsSupervise and assist with the setup, service, and breakdown of banquet functions to ensure smooth executionLead, coach, and direct banquet servers and support staff, assigning responsibilities and maintaining service standardsServe as the primary point of contact between event planners, kitchen, and service teamsProvide exceptional guest service, addressing inquiries, special requests, and resolving issues promptlyEnsure all event details-including food presentation, table settings, and ambiance-meet or exceed standardsCoordinate closely with culinary and service teams to execute event specifications accuratelyMonitor event flow and timelines to ensure seamless progression of service and scheduled activitiesMaintain cleanliness and organization of banquet spaces before, during, and after eventsEnsure compliance with all health, safety, and food handling standardsAssist with training and mentoring team membersOversee banquet inventory, including linens, tableware, and service equipment Knowledge, Skills & Experience1+ year of progressive experience in a hotel, events, or hospitality environmentPrevious supervisory or leadership experience preferredHigh school diploma or equivalent required; related coursework is a plusValid Alcohol Awareness Certification in accordance with state regulationsStrong communication and interpersonal skillsExcellent organizational and decision-making abilitiesAbility to remain calm, professional, and solutions-focused under pressureProactive, team-oriented mindset with strong attention to detailFlexible schedule required, including evenings, weekends, and holidaysAbility to serve as Manager on Duty (MOD) in restaurant operations when needed Compensation:$15.00 per hour plus applicable service charges while working Banquet Captain Shifts$24.00 per hour while working Restaurant Supervisor Shifts Benefits * Medical, Dental & Vision Insurance (for full-time employees) * 10 Days Vacation - Plus every year an extra day * 6 complimentary nights a year at any Lore Group hotel * Lore Group Employee & Immediate Family Rates * Lore Group Friend and Family Rates * 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery * 50% discount in Lore Group restaurants and bars * Company Paid Life Insurance 1.5X annual salary * Employee Assistance Program * Referral Incentive * 401K with 5% Match * Training and Development Programs * Five complimentary nights stay a year in any Lore Group Hotel as well as discounted Room Rates & Family and Friends Discounts * Employee Discounts (50% Discount on F&B) * Additional perks via United Healthcare * Complimentary Employee Meals * Employee Recognition programs Equal Employment OpportunityLore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.