Bank Teller

Location: Orchard Park OfficeAbout The RoleF&M Trust is seeking a customer-focused Financial Services Representative (FSR) to join our Orchard Park team. This role is ideal for someone who enjoys hands-on customer interaction, thrives in a fast-paced branch environment, and wants to build a long-term career in banking.The FSR plays a key role in creating positive experiences for both consumer and business customers. Whether you are assisting with day-to-day banking needs or helping customers discover solutions they didn't know were available, you will be supported with training and development every step of the way.What You'll DoServe as a first point of contact for customers, delivering friendly, professional servicePerform routine and complex transactions accurately and efficientlyIdentify opportunities to introduce customers to products and services that support their financial goalsParticipate in ongoing training to expand product knowledge and banking capabilitiesProgress toward expanded responsibilities, including account opening, after completing initial trainingSchedule, Pay & IncentivesFull-time position, approximately 40 hours per weekStarting hourly rate generally ranges from $16-$18 per hourAdditional incentive opportunities for successfully referring customers to products and services they do not currently useBenefits SnapshotMedical, Dental, and Vision coverageImmediate access to Paid Time Off and 11 paid bank holidays each year401(k) plan with employer match up to 6%Employer-paid Life Insurance and Disability coverage (short- and long-term)Wellness initiatives and employee assistance programsTuition assistance, continuous learning, and internal advancement opportunitiesWhat We're Looking ForHigh school diploma or equivalentStrong interpersonal and communication skillsInterest in combining customer service with sales-oriented conversationsWillingness to learn new systems, products, and processesAbility to manage multiple priorities with attention to detailTeam-oriented mindset with flexibility in a changing environmentPrevious experience in customer service, sales, or cash handling is helpful, but not required-we provide training.Your Orchard Park TeamYou'll work alongside a collaborative branch team that includes a Community Office Manager, Assistant Community Office Manager, Lead Financial Services Representative, Relationship Banker, and 2 additional full-time FSRs. The Orchard Park team values teamwork, mutual support, and delivering consistent service to the community.Similar Job Titles You May RecognizeThis position may be comparable to roles titled: Bank Teller, Universal Banker, Branch Banker, Customer Service Representative (CSR), Retail Banker, Personal Banker, or Member Services Representative.F&M Trust is an Equal Opportunity Employer - Disability/VetSalary: $16.00 - $18.00 per hourJob Posted by ApplicantPro