Zone Team Leader
Zone Team LeaderJoin our team and live the Ollie-tude! Ollie's Core Values include being a team player, caring, value obsessed, committed, growing, and real.Ollie's Associate Benefits include medical, dental, vision, and RX coverage after 90 days of employment, 401K with a generous company match, strong career growth, a 20% discount on all Ollie's purchases, and a vast array of voluntary benefits.Position OverviewThe Zone Team Leader (ZTL) provides guidance and direction for the successful operation of a particular zone of the retail sales floor. The ZTL oversees merchandising and customer service, ensuring an exceptional associate and customer experience.Primary ResponsibilitiesExecute established procedures for the assigned store zone.Ensure store standards, Ops Center compliance, seasonal transition planning, inventory processes, and company programs meet expectations.Oversee the Door to Floor process.Supervise associates within the assigned zone.Ensure associates are provided daily tasks and are productive.Ensure customer service standards meet company expectations.Ensure proper scheduling and staffing for merchandise unload/processing.Communicate company directives and programs to store associates.Perform all functions to open and close the store when needed.Complete additional responsibilities and duties as assigned.QualificationsHigh School diploma or equivalent required.Minimum of two years' retail experience in a supervisory role.Ability to work on site evenings, weekends, and holidays.Ability to read, write, and speak English.Ability to exercise sound judgment.Ability to preserve confidentiality of information.Accuracy and attention to detail.Ability to organize and prioritize tasks and activities.Knowledge of industry terms and processes.Ability to communicate information and delegate tasks.Outstanding interpersonal and listening skills.Physical RequirementsAbility to lift and carry up to 50 pounds.Ability to push and pull up to 35 pounds.Ability to stand for extended periods.Ability to bend and twist frequently.Ability to grip, reach, and pinch with arms and hands frequently.Ability to squat, kneel, balance, and climb occasionally.Ability to work in a constant state of alertness and safe manner.Must have the ability to operate a motor vehicle and have a valid state issued license.Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.