Technical Program Analyst (contract)

Please note that this is a contract role providing services to Hilton through Talent Solutions. If you are selected for this role, you will be employed by Talent Solutions and will not be an employee of Hilton. Contract workers are not employees of Hilton or any of its subsidiaries, nor will they be eligible for Hilton benefits.Hybrid role at our McLean, VA location working onsite 3 days/week***Job SummaryWe are seeking a highly skilled and detail-oriented professional to join our Business Intelligence team in a dynamic contract role based in McLean, Virginia, following a hybrid schedule of three days per week onsite. The ideal candidate brings a strong technical foundation in BI development and reporting tools, combined with a proven ability to manage projects, document internal methodologies, and drive process consistency across a highly technical team. This role is central to ensuring that our team operates with clarity, efficiency, and alignment, serving as a key connector between technology platforms, team leads, and broader stakeholders. The initial contract term is six months, with the possibility of extension for the right candidate.Responsibilities Coordinate development processes utilizing Jira and Confluence to support team workflows and project tracking. Document processes, identify common pain points, and improve internal methodologies to drive consistency and efficiency. Work closely with the wider technology team to manage platforms and tools effectively. Assist in the implementation of new processes and documentation standards across the team. Develop clear and detailed technical documentation to support process adherence and team alignment. Facilitate communication within the team, including the creation of a monthly internal newsletter. Ensure consistency in standards, naming conventions, and dashboard look and feel across BI deliverables. Hold training sessions and office hours to keep team members updated on process changes and best practices. Meet with team leads, review existing documentation, and build new documentation during the onboarding phase. Create a repeatable and scalable framework for maintaining clean and up-to-date documentation. Track changes in processes and tools, ensuring that all documentation is updated accordingly and in a timely manner. Host office hours or monthly sessions to refresh team members on evolving process changes. Explore the potential integration of Generative AI for documentation and process improvement initiatives.Skills Strong understanding of data concepts, structures, and foundational architecture. Strong project management skills, including the ability to organize work, manage timelines, track dependencies, and drive follow-through across multiple stakeholders. Excellent communication and documentation skills, with the ability to accurately document technical processes and changes. Strong attention to detail and the ability to ask clarifying questions to ensure accuracy and completeness. Ability to work closely with technical teams and manage multiple stakeholders effectively.Qualifications 1+ years of experience with BI reporting tools such as MicroStrategy, Power BI, or Tableau. 1+ years of experience with SQL, Python, or PowerShell. 1+ years of experience with Amazon Redshift, Microsoft SQL Server, or MySQL. Proficiency in Jira and Confluence for project coordination and documentation management. Experience in technical writing and/or technical business process analysis. Exceptional analytical, quantitative, and statistical skills. Experience with change management within highly technical teams.This is a compelling opportunity to make a meaningful impact within a world-class Business Intelligence team at one of the most recognized hospitality brands in the world. You will play a pivotal role in shaping how the team operates, communicates, and evolves, with the chance to influence documentation standards, process improvements, and potentially cutting-edge AI integrations. If you thrive in fast-paced, collaborative environments and are passionate about bringing structure and clarity to complex technical teams, this role offers an exciting platform to showcase your expertise and grow your career.Pay Rate Range62 - 69 USD hourly