Collector (In House Position)

Job Summary:This position is responsible for the reconciliation and collection activity for Blitt and Gaines P.C, accounts. This role will assess customer's needs and reconcile issues according to company, client, federal, state and local requirements and policies.This position requires a substantial knowledge of the collections industry, rules and regulations, litigation process and transacts the general business of the Collections Department subject to general supervision.Job Description of daily tasks and responsibilities include:Handle both inbound and outbound calls in a high paced environmentRecover past due payments on accounts while applying customer service skillsUpdate consumer file information and notate accountsNegotiate payment/settlement arrangementsConfirm consumer informationAbility to process payments and update consumer banking informationInvestigate and resolve consumer/file discrepanciesCreate a working relationship with consumers and attorneys to help resolve accountsComply with all legal requirements Qualified Applicants must meet the following criteria:Computer skills and the ability to work multiple systemsStrong customer service skillsDetail orientated with an ability to multitaskPositive attitude, energetic, and motivatedCall Center, Collections, or Sales experience is a plus. Prior exposure to the FDCPA is very helpful. We offer:Competitive base payMonthly bonus incentivesPaid Time Off (PTO)Benefits - medical, dental, vision and 401(k)Growth and advancement opportunities Benefits:Blitt and Gaines, P.C. offers PTO, Paid Holidays, Medical Benefits, Competitive Salary and 401k and profit sharing plans! Benefits include - Medical, Dental, Vision, Life Insurance and Short Term Disability.