Operations Clerk-I

Join a Global Leader in Workforce Solutions - Net2Source Inc.Who We AreNet2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.Description: Title: City LauncherType: Part-TimeLocation: NYC - within 30 minutes of city to be able to commute from local *** office to businessesThe City Launcher is responsible for building, training, and maintaining a high-quality workforce and customer experience within a defined region or hub.This role is equal parts recruiter, trainer, and field operator. You are the owner of onsite client quality in your market — from first interview to ongoing performance in the field, along with dedicated boots on the ground to support other in person initiatives (restaurant test orders, restaurant sales conversations).Each Launcher will own a specific region/hub and be accountable for all onsite support specialists operating within that area and client launch success and quality.Key Responsibilities1. Hiring & OnboardingSource, interview, and hire OSS for your assigned regionEnsure candidates meet quality, reliability, and professionalism standardsOwn onboarding and ensure new OSS are set up for success from day one2. Training & EnablementConduct initial and ongoing training for OSSReinforce standards for setup, labeling, and participant experienceEnsure OSS understand operational playbooks and expectations3. Field Quality & Performance ManagementCoordinate coverage and onsite experience for new customer launchers in your hubConduct on-the-job evaluations of OSS during live shiftsProvide direct feedback and coaching to improve performanceIdentify high performers and underperformers; take appropriate action4. Market Development & Ad Hoc OperationsSupport local growth efforts, including:Treat drop-offs for new customersVisiting prospective restaurant partnersTest orders from restaurants to maintain quality standardsAct as the on-the-ground representative of operations in your region5. Ownership of Hub PerformanceMaintain a strong, reliable OSS bench for your hubEnsure coverage, quality, and readiness for all shifts in your regionPartner with Shift Leads and central ops to flag gaps or risksWhat Good Looks LikeGreat customer onsite experience and order quality in your hubStrong pipeline of high-quality OSS in your regionNew hires ramp quickly and perform at a high levelConsistent execution quality across all shifts in your hubClear visibility into OSS performance and gapsLocal operations feel "tight” and well-managedQualifications2-5 years in operations, field management, recruiting, or training rolesStrong people judgment — can identify high vs. low performers quicklyComfortable giving direct feedback and coaching in the fieldHighly organized and self-directedWillingness to be in the field regularlyNice to HaveExperience in marketplace ops, gig workforce management, or hospitalityExperience launching or scaling operations in a new marketBusiness ReasonWhy Work With Us?We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.Our Commitment to Inclusion & EquityNet2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.Awards & Recognition• America's Most Honored Businesses (Top 10%)• Fastest-Growing Staffing Firm by Staffing Industry Analysts• INC 5000 List for Eight Consecutive Years• Top 100 by Dallas Business Journal• Spirit of Alliance Award by Agile1Ready to Level Up Your Career?Click Apply Now and let's make it happen.Thanks & Regards,  Swati Rai Account Manager Net2Source Inc. 270 Davidson Ave, Suite 704, Somerset, NJ 08873 Office: (201) 340-8700 x 547  | Cell: (551) 349-7175 | Email Id: swati.rai@net2source.com Web: www.net2source.com | Social: Facebook | Twitter | LinkedIn