Coordinator, Adult Community Services

The Coordinator, Adult Community Services position supervises a variety of community-based programs, including both single apartments and congregate housing with case management support, and homeless outreach. These service options help AltaPointe’s adult, outpatient consumers move forward in their recovery, access local resources to meet their unique needs, achieve a better quality of life and function as independently as possible in their community.Supervises Adult Community Services program operations (Arbor Court, VOA, Supportive Housing, Permanent Housing, Shelter + Care, and PATH)Directs and organizes program activities Establishes program goals and objectives that support the organization’s strategic planIdentifies problems, evaluates alternatives, and implements effective solutionsMaintains and monitors electronic tracking of referralsManages wait listsEvaluates referrals for eligibility, coordinating and staffing with members of candidate’s treatment team(s)Staffs all referrals with supervisor, prior to program entryCoordinates with Adult Community Services’ Property Manager regarding moves in and out of housing, furniture replacements, remediation of bug infestations, and evictionsCoordinates Permanent Housing and Shelter + Care referrals from Coordinated Entry (CCN) and documents referral outcomes in Homeless Management Information System (HMIS)Ensures Permanent Housing, Shelter + Care, and PATH staff are properly trained and licensed in HMIS, and that HMIS is kept up to dateMonitors PATH documentation in electronic heath record and HMIS, and ensures PATH enrollment is being utilized effectivelyMonitors staff productivity and documentation, ensuring staff are providing program participants with quality and timely servicesCompletes general and crisis notes in electronic health recordMonitors and assists staff with money management, case management, basic living skills, and homeless outreach activitiesProvides guidance and strategies to staff when program participants are out of compliance, or when program participants are preparing for dischargeMeets with program participants to address program expectations and concernsAccesses appropriate community resources for program participants Administers appropriate personnel functionsInterviews and screens job applicants when necessary, and completes appropriate forms as outlined by HR Policies and ProceduresProvides training to employees in the general orientation of the facility, policies and procedures, program operations, and specific skill areasObjectively completes employee performance evaluations on supervised staff and routes to HR on a timely basisPromotes concept of treatment team(s) and serves as a member of treatment team(s)Provides positive and effective leadershipProvides staff with consultation and supervision as needed, individually or through group staff meetings Conducts weekly unit staffings with all direct report staffParticipates in staff development training to provide staff with best practicesSupervision and ConsultationSeeks supervision and consultation as neededAccepts and employs suggestions for improvementActively works to enhance leadership skillsCompletes assigned tasks in a timely mannerMaster’s degree in a mental health discipline with at least two (2) years post master’s degree experience. Knowledge, outlined below, to be attained within six (6) months of employment.Knowledge of all housing programs provided by Adult Community ServicesKnowledge of homeless services provided by Adult Community ServicesKnowledge of policies and procedures and eligibility criteria for programs provided by Adult Community ServicesKnowledge of grants and contracts concerning housing and homeless services provided by Adult Community ServicesKnowledge of psychiatric disorders in the adult populationKnowledge of co-occurring psychiatric and substance use disordersKnowledge of behavior management and interventions, including crisis intervention practices, for adults with both chronic and acute symptoms of serious mental illnessKnowledge of psychiatric rehabilitation principlesKnowledge of educational and motivational principles appropriate to adults with psychiatric and co-occurring disorders