Medical Assistant Front Office / Back Office Float

Why Work for Paloma Medical Group? At Paloma Medical Group, patient care is our top priority. We are a physician-led, patient-centered medical practice dedicated to providing high-quality, compassionate, and evidence-based care. Our collaborative culture supports both clinical excellence and professional growth. As a Medical Assistant / Medical Support Specialist, you will join an integrated healthcare team specializing in pulmonary medicine, critical care, internal medicine, and sleep medicine. This role offers hands-on clinical experience, exposure to multiple specialties, and the opportunity to grow your skills in a fast-paced outpatient clinical setting. We believe exceptional patient outcomes begin with a strong team. We value professionalism, teamwork, accountability, and continuous learning. Our staff plays a vital role in guiding patients through every step of their care—from routine office visits to complex ongoing treatment—making a meaningful difference in patients’ lives every day. If you are seeking a healthcare career where your contributions are valued, your development is supported, and your work truly matters, Paloma Medical Group is the place for you. Position Summary: Medical Assistant / Medical Support Specialist The Medical Assistant supports daily clinic operations by providing both clinical and administrative support to providers and patients. This position combines direct patient care, front-office responsibilities, and back-office clinical tasks, offering broad exposure to medical practice operations. The ideal candidate is organized, patient-focused, detail-oriented, and able to work independently while contributing to a team-based environment. Key ResponsibilitiesPatient Support & Front Office Duties Greet patients and assist with check-in and check-out procedures Collect and verify medical history, demographic, and insurance information Schedule appointments, coordinate follow-up visits, and manage provider schedules Answer phone calls and respond to patient inquiries in a professional and timely manner Determine, collect, and process patient payments, and assist with billing or collection issues Process prior authorizations, referrals, and medical orders Provide patients with information to help them fully utilize clinic services Maintain a welcoming, professional environment and convey a positive image of the clinic Clinical Assistance Assist providers with patient examinations and procedures Take and record vital signs, prepare patients for exams, and perform basic clinical tasks Prepare exam rooms, set up instruments and equipment per protocol Clean, disinfect, and restock exam and procedure rooms between patients in compliance with infection control standards Perform basic medical tests and procedures as assigned Documentation & EHR Management Maintain accurate and timely electronic health records (EHR) and paper documentation Ensure charts are complete, organized, and readily accessible for providers Assist with medical documentation requests and records management Inventory & Equipment Management Monitor and maintain medical supplies and equipment Ensure proper storage, stocking, and availability of supplies Coordinate equipment maintenance and report repair needs as necessary Quality & Compliance Participate in quality assurance and performance improvement initiatives Assist with audits, data collection, and compliance activities Support clinic standards for patient safety, accuracy, and regulatory compliance Job Type: Full-time Pay: $21.00 - $23.00 per hour Work Location: In person