Manager, Asset Protection - Multi-Store

Be part of an amazing storyMacy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.Job OverviewThe Multi Store Asset Protection Manager oversees all aspects of Asset Protection and supports company profit objectives and customer service goals. They are responsible for multiple locations with an elevated scope of responsibility, including increased staff levels, higher sales volume, and higher shortage risk. Additionally, they perform other duties as assigned.What You Will DoLead all Security operations to support company profit objectives and customer service goalsProtect and monitor company assets, alarms, property, employees, and visitors by enforcing Company and Security PoliciesHire, train, and supervise the Security Staff. Manage and develop direct reports for individual growth and performance excellenceCommunicate with Facility Management and MSC Asset Protection on shortage/security issues, recommending solutions as necessaryIdentify causes of shortage within the building, including investigating possible internal and/or external dishonest activityEnsure compliance with all Corporate Security Policies and ProceduresSecure and monitor the movement of trailers in and out of the facilityManage Security fulfillment operations, including staff communications, balancing, work assignments, scheduling, throughput levels, and processing standardsDevelop and manage departmental budgetsEnsure the department meets or exceeds performance requirements in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution to planReview analyses of activities, costs, operations, and forecast data to determine department progress toward stated goals and objectivesEnsure consistent, thorough, and timely communication to subordinates, peers, and senior managementWrite and conduct performance appraisals for security staffProvide a safe work environment for staff; develop and enforce safe work practicesMaintain regular, dependable attendance and punctualityFoster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communitiesIn addition to the essential duties mentioned above, other duties may be assignedSkills You Will NeedLeadership Skills: Ability to lead and oversee all Security operations, providing direction and guidance to ensure alignment with company profit objectives and customer service goalsSecurity Management: Proficiency in protecting and monitoring company assets, alarms, property, employees, and visitors by enforcing Company and Security Policies, including identifying and investigating potential dishonest activitiesTeam Management: Skill in hiring, training, and supervising the Security Staff, as well as managing and developing direct reports to foster individual growth and achieve performance excellenceCommunication Skills: Effective communication with Facility Management and MSC Asset Protection on shortage/security issues, along with the ability to recommend and implement solutions as necessary. Consistent, thorough, and timely communication to subordinates, peers, and senior management is crucial.Operational and Analytical Skills: Proficiency in managing Security fulfillment operations, including staff communications, balancing, work assignments, scheduling, throughput levels, and processing standards. Strong analytical skills to review and interpret data for decision-making, ensuring the department meets or exceeds performance requirements.Who You AreWe encourage candidates with either a Bachelor’s degree or equivalent work experience in a related field to apply.3-5 years of direct experience requiredEffective written and verbal communication skillsAbility to draft reports and other communicationsPresent to management and internal and external business partnersInterpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimalsCompute rate, ratio, and percent; draw and interpret bar graphsThis position requires heavy lifting, constant moving, standing, and reaching with arms and handsInvolves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing laddersMay involve reaching above eye levelRequires close vision, color vision, depth perception, and focus adjustmentAbility to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidaysWhat We Can Offer YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.Some Additional Benefits We Offer IncludeMerchandise discountsPerformance-based incentivesAnnual merit reviewEmployee Assistance Program with mental health counseling and legal/financial adviceTuition reimbursementAccess the full menu of benefits offerings here.About UsThis is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.Join us and help write the next chapter in our story - apply today!This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.STORES00This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.