Technical Program Manager
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About the Company:
We are looking for an experienced Technical Program Manager to drive the delivery of complex, large-scale technology initiatives spanning Cloud infrastructure, AI/ML platforms, and Enterprise Architecture. You will operate at the intersection of technology strategy and execution — bridging the gap between engineering teams, product stakeholders, and executive leadership.
About the Role:
You are both a systems thinker and a hands-on operator, equally comfortable discussing cloud architecture patterns as you are managing cross-functional program cadences and aligning delivery to organizational OKRs.
Responsibilities:
Own end-to-end program delivery for large-scale Cloud and AI/ML platform initiatives, from strategy through launch and continuous improvement.
Partner with Enterprise Architects to ensure program deliverables align to the target-state architecture, driving consistency across domains.
Lead cross-functional Agile Release Trains and program increments; facilitate PI Planning, sprint reviews, retrospectives, and dependency management.
Build and maintain comprehensive program plans, risk registers, and stakeholder communication frameworks for programs spanning multiple engineering teams.
Translate ambiguous business and technology requirements into well-scoped, executable epics, features, and milestones with clear acceptance criteria.
Define, track, and communicate engineering KPIs and delivery metrics (lead time, deployment frequency, DORA, SLOs) to senior leadership.
Manage AI/ML program portfolios including MLOps platform build-out, model deployment pipelines, and responsible AI compliance checkpoints.
Identify and proactively mitigate technical, resource, and delivery risks, escalating blockers with recommended resolution paths.
Drive cloud migration and modernization programs in collaboration with infrastructure, security, and application teams.
Foster a culture of engineering excellence, continuous delivery, and psychological safety across distributed teams.
Qualifications:
- MUST HAVE8+ years in technical program or project management
- Proven delivery of cloud-native programs at scale
- Hands-on experience with AI/ML or data platform programs
- Strong Agile & SAFe practitioner (certification a plus)
- Deep understanding of enterprise architecture concepts
- Exceptional stakeholder management up to C-suite
- Experience with Jira, Confluence, or equivalent tooling
- Pay range and compensation package
Location: Richardson, TX Onsite / HybridEqual Opportunity Statement
We are committed to diversity and inclusivity.