Office Administrator

Office Administrator This role is a hybrid position. It serves as a Receptionist/Administrative Asst. role as well as a mail room role. Successful applicants will need to be able to use mail room equipment and complete international shipments. Knowledge of FedEx, UPS and domestic mail procedures is preferred. Ability to lift and move boxes up to 25 lbs is necessary. May be called upon to facilitate small office repairs, i.e. chairs, lights, etc. Knowledge of Microsoft Outlook, Word and Excel is required as well as experience with a multi-line phone. Greeting employees, visitors from other offices and guests with courtesy and professionalism. Handing out temporary passes as needed. Assisting them with drinks, restrooms, etc., to make them feel comfortable. Assist visitors from other offices with Hotel / Office arrangements. Provide weekly visitors log. Answering & direct all incoming calls to the main switchboard. This includes utilizing Dragon. Monitor, direct or answer all inquiries to AWAC general information email box (info@awac.com) Worldwide. This includes Broker engagement inquiries, payment inquiries, claim inquiries, bankruptcy notices, Loss Run and Credentialing requests, items for Legal & Compliance area. Directing inquiries to appropriate offices in US, UK, Asia, Europe, etc. Processing new hires when they come in. Making sure they have name badge, key card, name plate. Assigning new badges. Providing new hires with general information before they begin. Maintain/update employee car information monthly for building manager, using Excel. Opening, date stamp and scanning documents to Claims. Scan return mail to Claim dept or Renewal Support. Uploading information from flash drive or cd's for the CLAIM dept. Point of contact for building management and small-scale facility issues: Back up Office Administrator (Mail Room) with ordering office supplies, kitchen supplies, regular mail sorting, overnight FedEx incoming/outgoing mail, and facilities functions. Assists with printing, inserting, metering of Weekly ODEN Letters and delivering to the Post Office. This includes utilizing all mailroom equipment including the inserter and postage machine. Processing Fed Ex / UPS requests including international / BERMUDA. Qualifications High School Diploma. Candidate must have thorough knowledge of mail room procedures including Fed, UPS and domestic mail. Excellent interpersonal skills at all levels of business, including interacting with staff and external business parties. The ability to work independently and efficiently. Computer proficiency including Microsoft Office. Excellent organizational skills. Ability to prioritize workload. Ability to lift up to at least 25 lbs. Excellent attendance is critical in this position. Potential travel to Boston regional office.