Office Manager/Coordinator

Benefits:Competitive salaryFlexible scheduleFree uniformsPaid time offRoles & Responsibilities:We are seeking a highly organized and detail-oriented Office Coordinator to join our team. This full-time role focuses on managing administrative tasks, and operational support, with an emphasis on customer communications and support. The ideal candidate thrives in a dynamic setting, handles multiple priorities, and contributes to a positive office culture. Compensation is dependent on experience. Benefits may include flexible work schedules, paid time off, and professional development opportunities. Eligibility for any health insurance or 401(k) investment is not offered currently:Serve as the primary point of contact for inbound and outbound customer communications, including phone, email, and in-person inquiries, ensuring prompt and professional responsesSchedule and coordinate customer estimates, installations, follow-ups, and service appointments using scheduling softwareManage inventory control, including tracking supplies, ordering materials, and monitoring stock levels for glass and related productsWork with General Manager to develop and implement intra-office communication protocols to enhance team collaboration and efficiencyStreamline administrative procedures, such as filing, data entry, and report generation, to optimize workflowMaintain a clean, organized office environment and contribute to special projects as neededManage social media outlets, help with content creation and special events Note: Duties are not exhaustive and may evolve based on business needs Qualifications & Educational Requirements:High school diploma or equivalent required; associate's degree in business administration or related field preferred1–2 years of administrative, office management, or customer service experience; residential glass or construction industry background is a plusProficiency in technology, computer software, and electronic forms of communicationStrong communication skills with a customer-first mindset; ability to handle inquiries professionally and resolve issues efficientlyExcellent organizational and time management abilities, with keen attention to detail and multitasking prowessBasic knowledge of inventory management processesAbility to work independently and collaboratively in a team-oriented franchise environmentPreferred Skills:Excellent verbal/written communications skillsMicrosoft Office proficient (Word, Excel)