Field Service Technician

Field Service Technician – We Will TrainLocation: Glenwood Springs, COPay: $30–$40/hour (based on experience)Schedule: Monday–Friday, 7:00 AM–4:00 PM – No WeekendsPella Western Slope is hiring a Service Technician for a customer-facing role working in homes and on job sites as a Field Service Technician. This is a hands-on position that requires strong construction skills, professionalism, and the ability to represent the company well with homeowners and trade partners.What You’ll Be DoingTake the lead on service calls, diagnosing and resolving issues in the field Use your construction experience to troubleshoot and deliver quality repairs Build trust with homeowners and trade partners through clear communication and strong work Manage your day, your work, and your results with a high level of accountabilityWhat We’re Looking ForConstruction experience required (carpentry, remodeling, installation, etc.) Comfortable using tools and working with your hands Able to problem-solve and figure things out in the field Reliable, shows up, and takes pride in the work You do NOT need direct window and door experience. We will train you.What We’ll Teach YouHow to service and repair Pella windows and doors How to diagnose issues and complete repairs How we run service calls and document work RequirementsValid driver’s license (company vehicle provided) Ability to lift up to 100 lbs. alone (100+ with assistance) and climb ladders Pass a pre-employment drug screen and physical Strong construction background (carpentry, remodeling, installation, or similar) Solid problem-solving skills and ability to work independently in the field Strong communication skills – comfortable working directly with homeowners and trade partners Professional presence and ability to represent the company in customer homes and job sites Strong computer skills – able to use an iPad/tablet for service notes, job documentation, and communication Ability to stay organized, manage your schedule, and follow through on service work BenefitsMedical, dental, and vision starting the first of the month after hire 401(k) with company match Paid company holidays Paid PTO and sick time One-week paid winter break Company provided vehicle, tools, and materials providedPella Windows & Doors is an Equal Opportunity Employer. We are committed to a workplace free of discrimination and harassment and make employment decisions based on qualifications, merit, and business needs.