Release of Information Specialist

ChartPro, Inc. has an immediate opening for a full-time Release of Information Specialist in the Atlanta area. The candidate for this position must be: Professional Dependable Punctual Must possess excellent customer service skills Must be computer savvy Must have Release of Information experience Must have experience with electronic medical records. EPIC experience a plus! Current, working knowledge of HIPAA and HITECH. Team player Adept in multitasking Excellent communication skills (oral and written) Problem Solving and critical thinking skills Screening requirements: Background check Drug testing HIPAA certificate Notary Public Additional Compensation: Bonuses Audits Benefits: Paid Holidays, PTO and vacation Life Insurance Retirement IRA Match Free Parking Job Duty: Interacts with requestors to identify medical records needed for request completion. Prioritize release of information requests, retrieves medical records from active and inactive and interdepartmental locations, electronically tracks and delivers records in accordance with established procedures. Performs self-quality checks on all work to assure accuracy of the release, confidentiality and proper invoicing. Handles all requests and inquiries for patient health information whether received via mail, fax, phone or electronically. Verifies the patient identity and confirms that the authorization is valid Ensures the requesting party has a legal right to request a patient’s medical information and gathers appropriate documentation. Ensures that subpoenas are handled appropriately and within the legal guidelines of the respectice state from which the medical records are released. Provide excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. Helps resolve customer service matters in a polite manner. Access computerized patient record and/or other computer systems for patient information needed to complete the medical record request. Performs at established quantitative and qualitative work standards to meet company goals and objectives. Promotes quality improvement, staff and patient safety, and cultural diversity through company operations and by personal performance Provides service in a manner that is appropriate. Presents a courteous and helpful demeanor. Maintains current knowledge related to applicable statutes, regulations, guidelines and standards necessary to perform job duties. Company website www.chartpro.org Job Type: Full-time Pay: $16.50 per hour Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Medical records: 1 year (Required) Work Location: In person