License Support Director

Benefits:Bonus based on performanceCompetitive salaryEmployee discountsFlexible scheduleOpportunity for advancementPaid time offTraining & developmentPay: $60,000 base + commission + performance-based bonusesPosition OverviewFrozen Ropes is seeking a License Support Director to support the growth and success of our licensed locations nationwide.This role blends administrative leadership, partner support, and operational coordination to help our locations run efficiently while supporting continued expansion. You will work closely with leadership and licensed partners to ensure strong communication, organization, and execution across the network.Key Responsibilities Support onboarding and ongoing success of licensed locations  Maintain regular communication with partners and operators  Assist with administrative coordination across locations and initiatives  Provide support with website updates, social media, and marketing efforts  Track performance, organize data, and manage reporting using Excel and CRM tools  Help coordinate projects, timelines, and internal initiatives  Support business development efforts and partner outreach as needed What We're Looking For Strong administrative and organizational skills Experience with Excel, CRM systems (Salesforce or similar), and project management tools Proficiency in Google Docs and digital collaboration tools Ability to assist with website updates and social media support Strong verbal and written communication skills Detail-oriented, proactive, and able to manage multiple priorities Bonus: Experience in sales, marketing, or business development Background in multi-location businesses, franchising, or operations support Schedule Full-time (Monday–Friday)  Some evenings and weekends required for events  Occasional travel for partner support and expansion Why This Role Play a key role in supporting and scaling a growing national network  Work closely with leadership and licensed partners  Opportunity to grow within a dynamic, expanding organization  Earn additional income through commission and performance bonuses