Main Store: Supervisory Customer Experience Associate

As a Customer Service expert, you are the face of what we stand for. You will help our customer feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refund/exchanges, questions and complaints. Youll help customers feel welcomed and become a multitasking superstar starting conversations, making connections, and efficiently serving each customer will be your expertise. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401 K plan to qualifying associates. Youll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Customer Experience Associate Customer Service Expert at the Exchange? - Greet every customer with eye contact and smile in your authentic way - Acknowledge every waiting customer as soon as they ...Customer Experience, Associate, Supervisor, Customer Service, Experience, Store