Business Continuity Associate

Job Title: Business Continuity AssociateDepartment: QualitySan Jose, CAAbout the job:FULL-TIMEJOB FUNCTION: The ISO 22301 Business Continuity Associate supports the organization's Business Continuity Management System (BCMS) in alignment with ISO 22301 requirements. This role works closely with cross-functional managers to develop, implement, and maintain Standard Operating Procedures (SOPs) for critical business processes, supports incident and crisis response activities, and participates in risk assessments across operational, IT, emergency response, and facility support functions.CRITICAL ROLE CATEGORIES:This position supports critical organizational functions including: Risk & Business Continuity Management (BCM) ComplianceCritical Production / Operational Support (Audit)IT Infrastructure (Risk Assessment)Emergency Response (Risk Assessment)Facility Support (Risk Assessment)QUALIFICATIONS:EDUCATION: Bachelor's degree or equivalent technical experienceEXPERIENCE: Minimum 1–2 years of relevant experience in operations, risk management, business continuity, or related fieldsDemonstrated experience working in the following environments:Incident or crisis responseService reliability or operational resilienceHigh-risk or time-critical environmentsLANGUAGE: English proficiency required, Mandarin is a plusREQUIRED COMPETENCIES & SKILLS:Candidates must demonstrate competence in: ISO 9001 or other ISO management system certifications (knowledge or practical experience)Risk awareness and incident response principlesExcellent verbal and written communication skills, with strong organizational and documentation capabilitiesExperience coordinating with cross-functional teams to achieve shared objectivesFamiliarity with emergency response, escalation, and incident management proceduresAbility to follow structured processes and adhere to established procedures and standardsRESPONSIBILITIES: Support managers in the development, review, and maintenance of ISO 22301–compliant SOPs for critical business processesAssist in implementing and maintaining the Business Continuity Management System (BCMS)Support internal audits, management reviews, and continuous improvement activities related to business continuityPREFERRED QUALIFICATIONS (OPTIONAL) Familiarity with ISO 22301 Business Continuity standardsExperience supporting audits or compliance programsBasic understanding of risk assessment methodologiesOur company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.Powered by JazzHR