Order Entry Specialist

DescriptionOur most important asset is our people. Who we are, what we do, how we do it and why we are passionate are all centerpieces of why we succeed.We Are Proud To Be RecognizedRecognized among America’s Best Midsize Employers by Forbes in 2021 and 2022Recognized as one of Chicago’s Best & Brightest Companies to Work For in 2022Recognized as a Chicago Tribune Top Workplace 2022 and 2023We currently operate in-office Monday-Thursday, with an optional remote day on Friday.The RoleAs the Order Entry Specialist, you will process into NetSuite all customer orders received via Salesforce. Work must be accurate and entered in a timely fashion, assuring customers receive consistent, high levels of service that drive increased loyalty and deeper relationships.In This Role, You will…Be responsible for processing of customer purchase orders into NetSuite, maintaining meticulous details of discounts, SPA numbers, Spiffs and CommissionsProcess standard commercial, contract, and various government ordersCreate SPA numbers in NetSuite for Reps and VP’sRevising orders at customer request ensuring proper documentation is maintainedPartner with internal and external partners to ensure customers’ expectations are exceededProvide occasional customer service support, including tracking information, acknowledgments, and order status updatesWhat You Bring To The TeamPrior order entry experienceExcellent written, verbal, and interpersonal communication skillsStrong motivation to complete all customer orders received each dayComputer Skills: Ability to learn new software easily; NetSuite, Microsoft Teams, Microsoft Office Products, and Adobe AcrobatFellowes Brands - A Family Business Since 1917For over a century, Fellowes has been committed to positively impacting people through our culture, relationships, and solutions. We have evolved toward relevance with each decade and generation, responding to a constantly changing world. Today, we are on an ambitious journey to grow our influence and impact in enhancing and maximizing work experiences worldwide. We are a “Brand on the Move” and remain committed to finding new ways to help people work better and feel better.Visit our Careers Site: www.fellowesbrands.com/us/en/careers/Pages/overview.aspxEqual Employment Opportunity/M/F/disability/protected veteran statusFellowes, Inc. does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Fellowes' property, and Fellowes will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting the Talent Acquisition Department.