Mainframe Developer
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Job Title: Mainframe Production Support Engineer
Location: Berkeley Heights, NJ (Onsite)
Interview Mode: In-Person Interview in NJ.
Years of Experience: 7 to 10 yrs
Pay Rate: $50 to $52/Hr on W2.
Job Summary:
We are seeking a skilled Mainframe Production Support Engineer to support critical enterprise applications in a 24/7 production environment. The ideal candidate will be responsible for monitoring, troubleshooting, and resolving production issues while ensuring system stability and SLA compliance.
Key Responsibilities:
- Monitor daily batch jobs and online systems using tools like Control-M and SDSFTroubleshoot and resolve production issues, abends, and job failures in a timely manner
- Perform root cause analysis and implement permanent fixes for recurring issues
- Provide L2/L3 support for mainframe applications
- Work closely with development, QA, and infrastructure teams for issue resolution
- Handle incident, problem, and change management through tools like ServiceNow or JIRASupport deployment activities and validate post-production releases
- Maintain documentation, runbooks, and standard operating procedures
- Participate in on-call rotation and provide off-hours support when required
Required Skills:
- Strong experience in COBOL, JCL, VSAM, DB2Hands-on experience with TSO/ISPF, SDSFKnowledge of job scheduling tools like Control-M / CA-7Experience in handling production support (L2/L3)
- Strong debugging and problem-solving skills
- Familiarity with incident management tools (ServiceNow, JIRA)