Field Implementation Manager

Location: Remote - must be located near major airport due to client travelType: Full-timeAbout Toro TMS We are Toro TMS, a growth-stage startup working to build the modern operating system for trucking. Our focus is squarely on building the best-in-class, end-to-end transportation management software (TMS) for bulk commodity haulers.The RoleAs Field Implementation Manager, you’ll be the face of Toro during one of the most critical moments in our client journey: going live. You’ll lead the deployment of our TMS platform at customer sites, ensuring a smooth transition from legacy systems to Toro’s modern, user-friendly solution. This role blends project management, client training, and real-time problem solving all with a people-first mindset.What You’ll DoLead onsite implementations of Toro’s platform at bulk trucking terminals, dispatch centers, and warehousesPartner with Sales, Engineering, Product and Operations to translate client goals into actionable rollout plansDeliver hands-on training to dispatchers, drivers, and logistics managers, making tech feel approachable and usefulTroubleshoot issues in real time and adapt implementation plans to meet site-specific needsTravel to client sites (up to 70%)What You Bring2-4 years of experience in a client facing role, warehousing, logistics or field-based SaaS implementationStrong project management and client-facing communication skillsComfort with dynamic environments and a knack for simplifying complex systemsEmpathy for frontline users and a bias toward actionWillingness to travel and work hands-on with clientsWhy ToroBe part of a mission-driven team reshaping an essential industryA culture that values clarity, warmth, and continuous improvementComprehensive medical, dental, and vision coverage Unlimited PTO401(k) policy managed by Empower