Accounts Receivable Specialist

Accounts Receivable Specialist Wilmington, DE Monday to Friday 8:00 am to 5:00 pm Hybrid As a Global Accounts Receivable Specialist, you will be contacting our customers such as other companies, law firms, etc., to ensure payment of past due invoices. We are looking for someone with business-to-business collections experience. Our most successful employees are motivated self-starters who are team players that exhibit effective communication skills, strong time management skills and a positive attitude. Some of the things you will be doing: Providing excellent customer service to internal and external clients Use problem solving skills to resolve customer issues Processing and handling incoming customer inquiry calls Generate a specified number of outbound calls to customers Data entry of client information Accurate documentation of collection activities Emailing statements to clients Educating customers on our services Meet monthly targets What technical skills, experience, and qualifications do you need? Experience in providing excellent customer service Excellent Time Management Skills Active listening skills Confidence on the phone Excellent problem- solving skills Strong attention to detail is a must Tact and diplomacy in dealing with both customers and co-workers Effective written and oral communication skills. Excel Skills a plus B2B collections or law firm experience a plus Interpersonal skills necessary to interact effectively with customers and employees of all levels within the organization Self-motivator while actively participating in a team environment. #LI-AM1 #AccountsReceivable #Finance #Hybrid #CSCCareers