Oak Room Administrator

OverviewThe Post Oak Hotel is seeking an Oak Room Administrator to join the only double Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.The Oak Room Administrator will be responsible for assisting with all needs of the members and assisting with hotel activations.ResponsibilitiesSupport member engagement by coordinating reservations (including wine dinners), communicating events, providing tours, onboarding members, and promoting events.Maintain accurate and confidential member profiles, preferences, and data across OpenTable and membership systems.Assist with setup and execution of Oak Room events and programs.Support community relations initiatives and charity events alongside the Director.Reconcile invoices related to sporting events and concerts.Provide guidance and assistance to members for event access, directions, and venue logistics.Serve as a knowledgeable resource on the Oak Room, events, spa, and Post Oak Hotel offerings.Track event/program sales and deliver monthly membership reports, including new members and cancellations.Manage membership status updates and support daily Oak Room operations, including service support (bar and cocktail service as needed).QualificationsAspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity.High school diploma required, prefer college degree.Outstanding communication and interpersonal skillsStrong proficiency in Microsoft Office software and In-depth knowledge with social platformsAbility to work flexible schedules. Must be able to work all scheduled shifts, including weekends, holidays, and during business hours of the Oak RoomPhysical demands: Ability to stand for prolonged extended periods of time. Ability to lift up to 30 pounds on a regular basisWhat We Offer YouMultiple benefit plans to suit your needsPaid Time Off401KOpportunities for advancementPositive and respectful work environment where diversity is valuedGenerous employee discounts on dining, retail, amusements, and hotelsCommunity volunteer opportunitiesComplimentary parking and colleague mealDisclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.Tipped PositionThis position does not earn tips