Quality Supervisor, MS Production

Job DetailsDescriptionHourly Wage: $24.75Description/Job SummaryProvide leadership and expert-level support to the Quality Inspection team to ensure all products meet order specifications, production standards and Food and Drug Administration (FDA) regulationsResponsibilities/DutiesEffectively supervise the day-to-day operations of the Quality Inspection team and assist with managing and processing all time off requests via the time management system and ensure proper department staffing levelsSet goals and objectives, measure outcomes to make sure goals are met, conduct performance appraisals, communicate objectives, and address individual or group performance issuesLead by example by exhibiting professionalism, positivity, and adhering to all company policies and proceduresReview quality assurance instructions, assembly specifications, and production schedules to determine the best method of conducting inspections and tests, sequence of operations, and work assignmentsCollaborate closely with Production leadership to ensure proper product flow and address quality issues promptly to meet or exceed the expectations of our customersMaintain a visible presence on the production floor and inspection areasTrain, cross-train, and rotate inspectors to maximize departmental productivity and efficiency, and ensure compliance with new procedures in the Learning Management System (Litmos)Conduct a daily review of nonconforming products and process rejected material for return to the manufacturing facilityServe as a backup Inspector to perform final inspections on finished products and accessories, evaluating aesthetics, function, and FDA complianceUtilize the ProductionWare (Matrix) system and ensure that all pertinent product information is documented and recorded onto the Device History Record (DHR)Track, record, distribute, and analyze First Pass Yield (FPY) defects and monitor daily Key Performance Measurements (KPMs)Serve as a quality representative in the Material Review Board (MRB), staff meetings, validations, and operations callsAnalyze data to identify abnormalities and trendsWork closely with Manufacturing Engineering to ensure ProductionWare (Matrix) build processes are accurate and updated as needed and in resolution of any process or operating issues or concernsAssist with identifying out-of-tolerance conditions and initiate/revise procedures and work instructions to improve processesEnsure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to managementComplete the annual CTPAT Security TrainingFocus on continuous improvement, and consistently demonstrate good business judgmentWork effectively with all Pride departments to exceed internal and external expectationsPride retains the discretion to modify duties and/or assign other duties as necessaryRequired SkillsMust be a friendly team player, professional, detail-oriented, and honestMust Have The Ability ToMulti-task, problem-solve, and prioritize in a fast-paced working environmentGuide, direct, and motivate staffWork independently with minimal guidance, and apply good time management, organizational, and decision-making skillsWork with restricted information, and maintain confidentiality when dealing with contacts outside of the organizationDetermine the types of measurement tools/equipment needed to perform required tasksAdapt to existing inspection equipment, standards, and techniques to accomplish unique measurement tasks for which they are not principally usedApply measurement principles to specific problems in determining root cause and preventative actionRead, interpret, and follow instructions, policies, procedures, process guidelines, and blueprintsTravel for the company as business needs dictateLift/Push/Pull up to 40 lbs.*Employees will be provided with assistance lifting in excess of 40lbs. (i.e. another employee, or a hoist)Must HaveRelentless drive to achieve advancement and continuous improvementStrong emotional intelligence and collaborationA willingness to learn and/or adapt to new work methodsIntermediate working knowledge of Microsoft Office Word and ExcelExcellent verbal and written communication skillsExcellent mathematical skills to resolve measurement related problemsPreferred SkillsBasic working knowledge of medical mobility power chairs, scooters and components preferredRequired ExperienceAt least 5 years of Quality Assurance and/or Quality Inspection experienceAt least 3 years of experience as a Lead or Supervisor directing the work of other employees in a manufacturing environmentPreferred ExperienceAt least 5 years of experience in directing the work of other employees in a Quality Assurance role in a manufacturing environment as a Lead or Supervisor preferredCurrent or previous successful employment experience with Pride Mobility Products Corporation preferredRequired EducationHigh School Diploma or GEDPreferred EducationBachelor’s or Associate Degree in a Quality related field preferredAmerican Society for Quality (ASQ) certification preferredRequired QualificationsMust be legally authorized to work in the United States without sponsorship now, or in the futureDETAILSThis job description is not intended to be all-inclusiveThis is a safety sensitive positionIn exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities ActPride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Pride Mobility Products®/Quantum Rehab® is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.