Installation Technician

TelCom Construction is a growing national underground utility contractor looking for motivated employees to join our broadband installation team! If you are looking to start a new career in a growing industry or looking to further your career as an Installation Technician, we encourage you to apply!TConnecting You To Great BenefitsPaid lodging and per diem when overnight travel is requiredCompany vehicles for business useCompetitive CompensationComprehensive benefit package including: Medical, Dental, Vision, Accident, Critical Illness, Life and AD&D, Short and Long-term disability insurance, Legal, both traditional and ROTH 401k retirement plans with company match, Company stock purchase program and tuition reimbursementPaid time off8 paid annual HolidaysAdvancement opportunities, including ongoing training opportunities, for individuals demonstrating an aptitude and drive to expand their skill base as well as the determination and positive attitude to progress their careerTechnicalWhat will you do as an Installation Technician:Install, disconnect, reconnect, add, change and troubleshoot low voltage telecommunications lines such as cable TV, fiber optic, Internet, telephone and/or alarm equipment in accordance with guidelines. Use small hand tools, power tools, and test equipment. Ensure that service operates within prescribed parametersAttempt to identify and remedy sources of customer-perceived problemsDrive company vehicle between home/office, warehouse, and work sites in a safe and courteous mannerClean, maintain, and stock vehicle and equipment in order to be prepared to perform required dutiesComplete paperwork accurately, and reports and records work order status updatesCustomer ServiceGreet customers in the home while conducting walk throughReview all requested services with the customer in order to ensure understanding and agreementInteract with customers in a professional, courteous manner including when responding to escalations and repeated customer concernsProvide customer education regarding product and service usageQualificationsMinimum 18 years of ageHigh School Diploma or equivalentMust be available to work weekends (as needed)Valid driver's license and a good driving recordAbility to lift up to 50 lbs with or without accommodationsAbility to carry a 28’ ladderAbility to work in tight spaces such as a crawl space of a houseDue to safety reasons, maximum bodyweight restriction must not exceed 350 poundsGood, professional written and verbal communication skillsAble to work in a fast-paced, time sensitive environmentTravel is requiredWhy work with usYour career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.To apply for this opportunity, please visit our careers page at https://careers.telcomconstruction.com/telcom.Building stronger solutions together Diversity and inclusion are an essential part of our culture and success. Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.