Electro-Mechanical Technician

The Client is looking for an enthusiastic Senior Service Technician to join our service team in our Westborough, MA office. The Senior Service Technician is a key member of the service team and must be a confident communicator with a friendly attitude, ensuring each customer enjoys an outstanding experience at every interaction. An ideal candidate will problem-solve naturally, enjoy traveling to customer sites, and love having unique challenges to solve for our customers every day. The Senior Service Technician will report to the Service Manager and work with a team of service technicians who travel both domestically and internationally, with the opportunity to lead projects and other junior technicians in-house. Experience: mechanical repair: 5 years (Required) Security Clearance: Secret (Preferred) Responsibilities: · Service and maintain light and heavy-duty specialized destruction/industrial equipment. · Troubleshoot and repair equipment. · Complete installations and integrations of customized destruction solutions. · Assemble and erect ductwork and other ancillary items to support installations. · Assemble and recondition machines/equipment. · Review and perform electrical interconnecting and wiring. · Read mechanical and electrical drawings. · Communicate verbally and written to customers, both internal and external. · Complete service reports and basic computer reports. · Complete internal FATs. · Deliver solutions for a wide array of problems. · Lead in-house and on-site projects. · Lead and oversee in-house technicians. · Conduct product or process training to peers and/or customers. · Involved in leading continuous improvement initiatives. · Act as a POC for key customers. · Driving corrective actions within the service department. · 50% Travel both domestic and international. With flexibility. Qualifications: · Electromechanical background with proficient mechanical skills. · Electrical experience. Being a licensed electrician is a plus. · Service/manufacturing experience, minimum of 5 years preferred. · Ability to problem solve at a technical level. · Ability to work independently and multi-task with diligence. · Current driver license and safe driver record. · Must be able to pass a rigorous background check. · Proficient computer skills and strong basic math skills. · Strong communication and interpersonal skills. · Must be a US citizen and able to obtain a Security Clearance and Passport. Job Type: Full-time Pay: $28.00 - $40.00 per hour Experience level: 5 years Schedule: 8 hour shift Work setting: In-person Application Question(s): Must be a US citizen and able to obtain a Security Clearance and Passport Experience: Service, maintain light and heavy-duty industrial equipment: 1 year (Required) Troubleshoot, repair specialized destruction equipment: 1 year (Required) Manufacturing industry: 5 years (Required) Willingness to travel: 50% (Required) Work Location: In person