Associate People Business Partner (People Generalist)

Job DescriptionAct as the primary point of contact for Hospital Managers and Field Leaders on routine people questions, policy interpretation, and day‐to‐day team member inquiries, reducing unnecessary escalation.Resolve routine People Operations (documentation, support, system/process guidance, coaching) and low‐level (e.g., attendance, basic performance concerns, workplace questions) employee relations issues using established standards; escalate complex or higher‐risk matters as appropriate.Own and drive site‐specific people‐related tickets to resolution, partnering with People Operations and ensuring clear documentation and follow‐up.Translate policies, procedures, and People Team expectations into clear, practical guidance for leaders and team members.Review and quality‐check people transactions and documentation to ensure accuracy, completeness, and readiness for escalation.Conducts stay and exit interviews, synthesizes trends, and partners with People Business Partners to drive site‐level engagement and targeted interventions.Educate and support hospital managers through training and 1:1 guidance to ensure consistent, compliant people practices.Partner with People Business Partners and People Operations to support people programs, cyclical processes, and local initiatives. Identify recurring issues and process gaps and contribute to continuous improvement efforts that enhance consistency and efficiency across sites.Required Skills & Experience1 – 3 years of HR / People experience, with strong exposure to employee relations and leader support.Demonstrated ability to manage complex, sensitive employee issues with professionalism, empathy, and consistency.Strong working knowledge of HR policies, employment practices, and risk considerations.Demonstrated ability to be customer-service oriented, with the ability to professionally interact with front line team members in an empathetic manner at all times, and to de-escalate situations before they escalate.Experience working in multi-site, fast-paced, or operationally complex environments preferred.Excellent judgment, communication skills, and ability to influence without authority.Strong analytical skills for reporting (Excel – including v-lookups and pivot tables), along with expertise in Outlook, Word and PowerPoint.Strong verbal and written communication skills required.Nice to Have Skills & Experience• Bachelor's Degree