Implementation Project Manager

Project ManagerEnterprise Software Implementations | Supply Chain & LogisticsLocation: Atlanta, GA/Perimeter Mall Area (Hybrid)The OpportunityWe are partnering with a global enterprise software provider to hire an Implementation Project Manager to support customer implementations across its supply chain planning portfolio. The organization delivers advanced planning and decision‑support solutions to customers across manufacturing, food & beverage, logistics, and related industries, with an increasing focus on cloud and SaaS offerings.This is a customer‑facing delivery role for an experienced Project Manager who enjoys coordinating cross‑functional teams, managing complex implementations, and guiding customers through operational change.What You’ll DoLead end‑to‑end delivery of software implementation projects from kickoff through go‑liveOwn project planning, timelines, scope, budget, risks, and escalationsManage multiple customer projects in parallel (typically 1–3 at a time)Act as the central organizer and facilitator for cross‑functional delivery teams, including consultants, solution owners, and developersServe as a primary delivery contact for customers, maintaining strong relationships at operational and leadership levelsSupport change management and adoption as customers implement new planning processes and systemsCoordinate closely with product and development teams, including international engineering resources, particularly for evolving cloud solutionsLead project status reviews and steering meetings with internal and external stakeholdersProactively identify delivery risks and communicate clearly to ensure alignment and momentumManage Statements of Work (SOWs) and Change Requests (CRs) in line with agreed scope and commercial termsEnsure projects are delivered on time, within budget, and with high customer satisfactionWhat We’re Looking ForRequired Experience4–7+ years of experience managing customer‑facing software implementationsStrong foundation in project management fundamentals: planning, timelines, budgets, scope, risk, and escalationExperience delivering enterprise software solutions, ideally cloud or SaaS‑basedComfort working in agile or hybrid delivery environmentsProven ability to manage stakeholder expectations and navigate ambiguityExperience leading cross‑functional teams without direct authorityPreferred BackgroundExposure to supply chain planning, logistics, analytics, or enterprise operations softwareExperience coordinating with active development teams where solutions continue to evolveFamiliarity with modern project management tools and Microsoft‑based delivery environmentsHow You WorkTeam‑oriented facilitator who enables others to perform at their bestStrong communicator with high emotional intelligenceProfessional, customer‑facing presenceComfortable operating independently with coaching and supportFocused on delivery leadership rather than hands‑on solution ownershipLocation, Work Style & TravelBased in Atlanta, GA close to Perimeter Mall Hybrid work environment with consistent and frequent office presence preferredApproximately 50% in‑office presence is expected to support collaboration and team alignmentTravel is project‑based and primarily within the US, generally up to ~20% depending on project needsEducation & CredentialsBachelor’s or Master’s degree in Business, Engineering, Operations Management, Information Systems, or a related fieldProject management certifications (PMP, Scrum, PRINCE2, ITIL) are a plus but not requiredWhy This RoleLead meaningful enterprise software implementations that impact real‑world supply chainsJoin a growing North American delivery organization within a globally established companyCompetitive compensation, annual bonus, and strong benefitsLong‑term growth opportunity, including potential progression into senior or lead project management roles